Policy Servicing, Senior Office/ Assistant Manager

About Us

We are the first licensed virtual insurer (虛擬保險公司) in Hong Kong. We believe that insurance is fundamentally good, and we are here to bring the good back through our passionate, innovative, and customer-obsessed team. We are also proud to bring a deep domain expertise and our own proprietary modern technology into Hong Kong. As we grow, we're looking for highly dynamic, hands-on and passionate talent to join our team.

We Offer

  • Competitive salary
  • Fun, co-operative and flexible startup culture
  • Weekly sharing sessions and regular happy-hour gatherings
  • Flexible working hours
  • Benefits include medical/ dental coverage and wellness program
  • Excellent learning opportunities with Professional Development Sponsorship

How to Apply

Send you CV, salary expectation and availability to careers@bowtie.com.hk. Cover letter is not required, but a well-written one is always appreciated.

About the Role

You will apply your professional knowledge and expertise to take charge of all policy servicing/administration, from and related strategic planning activities of Bowtie's business.

You will be in charge of all policy servicing and administration related matter - from new policy applications, liaise with our customer support team to contact customers / partners, to provide operations support - and be one of the key persons to deliver great experiences to our customers and internal partners.

Some of your responsibilities include:

  • Provide policy documentation support for all lines of businesses (both group and individual)
  • Handle policy service requests including, but not limited to policy surrender, policy renewal and policy changes
  • Conduct AML/KYC checks
  • Perform quality check on captured data and reporting
  • Prepare management reports, manuals and correspondence

On top of that, as part of a newly established and energetic insurance company, you will have the opportunity to lead / participate in many special projects, and get exposure to other areas of insurance operations.

About You

  • 3-5 years' policy administration experience in life / health insurance
  • Sensible judgement with a reliable and responsible character
  • Knowledge of insurance policies and ability to relate policy provisions with the loss exposures
  • Bachelor’s degree holder of relevance such as, but not limited to, biology and health related sciences, public health, insurance and risk management, and other technical subjects 
  • Strong attention to details
  • Good command of both written and spoken Chinese and English
  • Energetic personality and good team player - we move fast and we leave no one behind!

Candidates with less experience can be considered for other positions - reach out and talk to us!