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VHIS Loyalty Program

What is BowtieCash?

While medical reimbursement plans cover the cost of hospitalized medical expenses, most insurance plans have deductibles or set limits for every item, leaving some costs not fully covered and the insured stuck with paying the difference out of pocket.

To ease customers from the burden of having to pay out of pocket, Bowtie, Hong Kong’s first-ever virtual insurer, launched a unique loyalty program called BowtieCash1. This first-of-its-kind loyalty program is complementary to the VHIS plans. Its objective is to provide additional coverage and minimize medical expenses so policyholders pay as little out of pocket as possible.

BowtieCash Program

Created by Bowtie, BowtieCash can be used to pay for eligible medical costs that exceed the policyholder’s insurance plan coverage2. Bowtie VHIS policyholders can earn BowtieCash in various ways. Once the requirements are fulfilled, BowtieCash will be deposited into their Bowtie accounts.

BowtieCash Features

Multi-purpose

BowtieCash can be used to pay for any eligible medical costs within VHIS coverage such as hospital and surgery fees.

Earn it. Spend it.

BowtieCash is deposited into the eligible VHIS policyholder's account 31 days after the policy effective date and can be used immediately.

Minimize Your Medical Costs

BowtieCash pays for the medical expenses that exceed the VHIS plan so you pay less out of pocket.

Refer your friends

and earn up to $20,000 BowtieCash

Learn more

How do I use my BowtieCash?

It's easy to earn and use BowtieCash. You just need to know how to use it and you can pay less out of pocket or even nothing at all. Here are three examples that show how you can use your BowtieCash.

Spend it on Medical Bills

Insurance Plan: Bowtie VHIS Standard
BowtieCash: $9,000

Joey successfully applied for Bowtie VHIS Standard Plan in July and received $2,000 BowtieCash as a welcome gift. She later earned another $7,000 BowtieCash. Five months later, Joey found a lump in her breasts from a health check-up. She was admitted to Baptist Hospital to have the lump removed. The hospital and surgery fees amounted to $39,988.

Not only did Joey not need to pay a single dollar for her medical procedure and hospital stay, she still had $1,359 BowtieCash remaining in her account.

Hospital & Medical Expenses*

Room & Board

$801 (1 day)

Miscellaneous charges

$9,597

Attending doctor's
visit fee

$1,500

Surgeon's fee

$16,000

Anaesthetist's fee

$6,000

Operating theatre charges

$6,090


Source: Baptist Hospital
* All fees are for reference only. Please check with the hospital for detailed and accurate fees.

Medical Cost Coverage with and without BowtieCash

 

Bowtie VHIS
Standard
Bowtie VHIS
Standard
+ $9,000 BowtieCash

Medical expenses

$39,988

$39,988

VHIS Standard Plan coverage

$32,347

$32,347

BowtieCash

$7,641

Paid by Policyholder

$7,641

Reimbursement ratio

81%

100%

Remaining BowtieCash

$1,359

Spend it on MRI

Insurance Plan: Bowtie VHIS Standard
BowtieCash: $7,000

Bob successfully applied for Bowtie VHIS Standard Plan inJuly and received $2,000 BowtieCash as a welcome gift. He later earned another $5,000 BowtieCash. A year later, Bob was diagnosed with gastritis and duodenitis and he was admitted into St. Teresa’s Hospital for surgery. The hospital and medical costs amounted to $39,337.

Hospital & Medical Expenses*

Room & Board

$1,209 (2 days)

Miscellaneous charges

$11,804

Attending doctor's visit fee

$1,600

Surgeon's fee

$14,000

Anaesthetist's fee

$4,600

Operating theatre charges

$5,624

Outpatient care

$500


Source: St. Teresa's Hospital
* All fees are for reference only. Please check with the hospital for detailed and accurate fees.

Medical Cost Coverage with and without BowtieCash

 

Bowtie
VHIS
Standard
Bowtie VHIS
Standard
+ $7,000 BowtieCash

Medical expenses

$39,337

$39,337

VHIS Standard Plan coverage

$36,263

$36,263

BowtieCash

$3,074

Paid by Policyholder

$3,074

Reimbursement ratio

92%

100%

Remaining BowtieCash

$3,926

After discharge from the hospital, the doctor advised Bob to get an MRI scan which costs $9,600*. 70% of the MRI scan was covered by Bowtie VHIS Standard Plan but the remaining 30% should be paid by the policyholder.

Thanks to BowtieCash, Bob didn’t need to pay anything at all. After paying for the MRI with the remaining BowtieCash of $3,926, Bob still had $1,046 BowtieCash left to spend.


Medical Cost Coverage with and without BowtieCash (MRI scan)

 

Bowtie
VHIS
Standard
Bowtie VHIS
Standard
+ $3,926 BowtieCash

Medical expenses

$9,600

$9,600

VHIS Standard Plan coverage

$6,720

$6,720

BowtieCash

$2,880

Paid by Policyholder

$2,880

Reimbursement ratio

70%

100%

Remaining BowtieCash

$1,046


Source: St. Teresa's Hospital
* All fees are for reference only. Please check with the hospital for detailed and accurate fees.

Spend it when you need it

Insurance Plan: Bowtie VHIS Standard
BowtieCash: $5,000

Andy successfully applied for Bowtie VHIS Standard Plan in July and received $2,000 BowtieCash as a welcome gift. He later earned another $3,000 BowtieCash. One month later, he was diagnosed with bronchitis and he was admitted into Adventist Hospital for treatment. The hospital and medical expenses amounted to $23,784.

After reimbursements from his VHIS plan, there was an outstanding $5,284 to be paid by Andy. Thanks to BowtieCash, he only had to pay $284 out of his own pocket.

Hospital & Medical Expenses*

Room & Board

$3,582 (3 days)

Miscellaneous charges

$16,402

Attending doctor's visit fee

$3,800


Source: Adventist Hospital
* All fees are for reference only. Please check with the hospital for detailed and accurate fees.

Medical Cost Coverage with and without BowtieCash

 

Bowtie
VHIS
Standard
Bowtie VHIS
Standard
+ $5,000 BowtieCash

Medical expenses

$23,784

$23,784

VHIS Standard Plan coverage

$18,500

$18,500

BowtieCash

$5,000

Paid by Policyholder

$5,284

$284

Reimbursement ratio

78%

99%

Frequently Asked Questions

1. What is BowtieCash?

BowtieCash is Bowtie’s unique loyalty and rewards program.Its objective is to help Bowtie VHIS plan policyholders pay for eligible medical costs that exceed the VHIS plan coverage.

2. How do I use BowtieCash?

BowtieCash can be used to pay for medical costs that exceed the VHIS plan coverage. For details, please refer to the terms and conditions of the BowtieCash program.

3. Does BowtieCash have an expiry date?

Yes. BowtieCash expires when any of the following occurs:

‍(i) five years after the day BowtieCash was awarded;

(ii) the Insured Person reaches age 65;

(iii) the day when the VHIS policy to which the BowtieCash is related is terminated.

4. What is the maximum limit of BowtieCash?

The maximum limit of BowtieCash is $100,000 per policyholder.

5. How do I check my BowtieCash balance?

Bowtie VHIS plan policyholders can check their BowtieCashbalance by signing into their Bowtie accounts.

6. Can I redeem my BowtieCash for cash or gifts?

No. BowtieCash can be used for paying eligible medical coststhat exceed VHIS plan coverage only.

7. Can I transfer my BowtieCash to my friends or family?

No. BowtieCash can be used by the Bowtie VHIS planpolicyholder only.

8. Can I still use BowtieCash if I file claims with Bowtie VHIS and other medical policies?

Yes. You may first file a claim with other insurance policies and then file a claim with Bowtie VHIS. Any remainder eligible amounts can be paid by BowtieCash, provided you have sufficient BowtieCash in your account to cover it.

If you file a claim with Bowtie VHIS first, any eligible amounts that exceed the VHIS coverage will be paid by your BowtieCash. And then if there are any remaining amounts after deducting from your BowtieCash, you may file a claim with your other medical policies.

9. How do I deposit the welcome gift BowtieCash into my account?

BowtieCash welcome gift will automatically be deposited into your Bowtie VHIS plan account and once deposited, you will receive a notification email.

Remarks:

1) BowtieCash program is subject to terms and conditions. For details, please refer to the campaign rules of BowtieCash program. Bowtie reserves the right to adjust the redemption basis, unilaterally amend the terms and conditions of BowtieCash program at any time, and at Bowtie's sole discretion. In any case of dispute, the decision of Bowtie shall be final and conclusive.

2) BowtieCash Program applies to Bowtie VHIS plans only. BowtieCash can only be redeemed through the insurance and claim services of Bowtie and cannot be redeemed for cash.