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Hospitals

Complete guide to Union Hospital 2023New Territories

Located in Tai Wai, Union Hospital has over 300 beds. It offers 24-hour emergency medicine consultation services, specialist outpatient services, as well as in-patient services. Union Emergency Medicine Centre is the first private emergency medicine centre accredited by the Department of Health and Hong Kong College of Emergency Medicine in Hong Kong.
Basic Info
Tel 2608 3388
Address 18 Fu Kin Street, Tai Wai, Shatin, N.T. Map
Transport
  • Green MiniBus No.68K
  • Bus: 81C, 85B, 86A, 87B, 89B, 249X, 281M, 287X, 88, 46X, 72A, 80K, 82B, 88K
  • Free Union Hospital Shuttle Buses run between Union Hospital and Tai Wai
Visit Time 4:00p.m. to 8:00p.m. daily (In response to COVID-19)
Author Bowtie Team
Date 2022-04-27
Updated on 2023-05-03
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Covid test requirement for patientsCovid test requirement for visitorsServices overviewRoom rate Charges of all-inclusive fixed-price medical packages How to alleviate the burden of medical expenses?FAQ

Covid test requirement for patients

  • Before admission, all patients to be admitted are also required to conduct an additional on-site rapid antigen test (RAT) at the designated area of Union Hospital’s Emergency Medicine Centre. 
  • The admission will be arranged only after the negative test results are obtained.
  • For all COVID-19 recovered patients who are going to be admitted to the Union Hospital, patients are required to possess a negative result or a certificate of Ct value ≥ 35 from the COVID-19 PCR test with the specimen taken on or after the 14th day from the confirmed date of COVID-19 (i.e. day 0). 
  • Out-patient services are only provided after the compulsory quarantine is completed and all medical surveillance required by the HKSAR government is passed.

Covid test requirement for visitors

  • Only one pre-registered visitor is allowed per bed.  
  • The visitor must possess a negative result from COVID-19 Rapid Antigen Screening Test taken on the same day of visiting.
  • All visitors are required to wear masks properly and should receive body temperature screening and disinfect their hands at the designated “Screening Station” before getting into the Hospital.
  • Visitors requesting companion services at the delivery room and operating theatre must possess a negative result from a COVID-19 PCR test with specimens taken within the previous day (counted by date) performed by a laboratory recognized by The Government of the HKSAR beforehand.
  • For visitors visiting Intensive Care Unit, Renal Dialysis Centre and staying overnight as companions; The test is to be repeated every 2 or 7 days for recurrent visits.

Services overview

The Emergency Medicine Centre of Union Hospital is one of the highlighted services. It provides 24-hour emergency medical services to patients. It has a Comprehensive Call system to enhance short response time for any disaster, high volume of attendance or emergencies. The centre is also catered for emergency procedures and minor surgeries. 

The Emergency Medicine Centre also provides emergency support to COVID-19 patients who have mild symptoms, including doctor consultation and medication treatment. A telemedicine consultation can be provided for follow up cases with medication collection.

Union Hospital also provides health screening, diagnostic services and in-patient services. The Union Dental Centre provides dentistry services to patients too. 

Inpatient 

Clinic staff would reserve rooms for all inpatients before admission. All wards offer en-suite facilities, televisions, telephones, refrigerator, bathroom, wardrobes, nurse call systems and in-room dining service and electrically adjustable beds.

Union Hospital also provides counselling, laundry and translation services upon request of the patients, and extra costs would be charged for some of these services. 

For mothers admitted in maternity wards, baby rooming-in service can be requested with an extra charge. Baby delivered in Union Hospital can join the Union Baby Club too. 

Outpatient

Union Hospital provides 24-hour emergency medicine consultation services and specialist outpatient services. Charges for emergency medicine centre varies according to different service hours: 

Emergency medicine centre consultation fees & service charges

Service Hours Price (HK$)
Monday- Friday00:00- 01:59$970
02:00- 07:59$1,200
08:00 – 08:59$530 
09:00 – 17:59$270 
18:00 – 19:59 $370 
20:00 – 23:59$800
Saturday00:00 – 01:59$1,100 
02:00 – 07:59$1,300 
08:00 – 08:59$600 
09:00 – 12:59$390
13:00 – 17:59$500
18:00 – 19:59$600 
20:00 – 23:59$900 
Sunday & Public holiday00:00 – 01:59$1,100 
02:00 – 07:59$1,300 
08:00 – 08:59$600 
09:00 – 17:59$500 
18:00 – 19:59$600 
20:00 – 23:59$900 
Long Holiday Eve18:00 – 19:59$700 
20:00 – 23:59$900
Long Holiday00:00 – 01:59$1,100 
02:00 – 07:59$1,300 
08:00 – 08:59$700 
09:00 – 17:59$500 
18:00 – 19:59$700 
20:00 – 23:59$900 

Union Hospital offers a comprehensive range of specialties including cardiology, dentistry, internal medicine, orthopaedics, psychiatry etc. Here are the general charges of specialist services.  

Speciality outpatient services charges 

Specialist Clinic Registration and Consultation FeePrice (HK$)
Registration fee$280
Consultation Fee$700 – $2000

 

Clinical Psychology Consultation Fee

Price (HK$)
Standard Counselling Charge (60 mins)$2000 up

 

Specialties ServicesPackage Price (HK$)
Hepatitis Vaccination Packages
Hepatitis A (Adult) *$2,110
Hepatitis B (Adult) *$1,400
Hepatitis A + B (Adult) *$2,960
* Post vaccination Antibody Test is included. The above charges exclude all doctors’ fee.
Sleep Disorders Consultation and Assessment 
Initial Consultation and Assessment ( Includes consultation fee of Respiratory Physician, ENT specialist) $1,600

Room rate

Room TypeFacilitiesDaily Room RateCompanion Bed Charges
Private Room 
  • Bathroom, Home Automation System (Lighting, Air Conditioner and Curtain), LCD TV, Direct Dialling Wireless Telephone, Refrigerator and Electronic Safe
  • Some Private Rooms with Living Room, Dining Room, Sitting Area, Massage Chair, DVD Player and Visitor Bathroom 
  • Some Bathrooms with Jacuzzis and Telephone
$2,500- 8,000$350 (per head)
1-3 Bedded Room (Semi-Private)Shower & Toilet (Shared), Refrigerator (Except Ward 9), Individual TV and Electronic Safe$900 – 1,200$200 

(per head)

4-6 Bedded Room (Standard Room)$600 – 800
14 Bedded Room (Standard Room)$500
PaediatricsPrivate Room$2,6001 Companion Bed
2 Bedded Room (Semi- Private)$1,350
Standard Room$1,100
Infection Control Room $1,100 + $650 daily Infection Control Care Charge
Nursery$700 / $1,100 (Private) (Subject to the type of maternity package)N/A
Day TherapyShower & Toilet (Shared), Wardrobe, Electronic Safe, Individual TV and Telephone $480 (6 hours stay)N/A
ICUIntensive Care Unit (ICU) Facilities$2,500 N/A
HDUHigh Dependency Unit (HDU) Facilities$1,800
IsolationPrivate RoomPrivate Room Charges + $750 $350 (per head)
Semi-Private RoomRoom Charges + $1,380$200 (per head) 
Standard Room
Special Room ArrangementSingle Room Occupancy in Semi-private Room Setting assigned by the Hospital due to patient’s special medical needsSemi-private Room Charges + $1,000/

Common Facilities include: 

  • Free Wi-Fi Internet Access covers the Hospital premises
  • TV: Local, Cable TV & Satellite TV Channels
  • Individual Telephone: Free Incoming Call Connection Service

Charges of all-inclusive fixed-price medical packages

Union Hospital provides a comprehensive range of Operation Packages for patients, and charges are inclusive of all related medical treatments and complications. 

Charges of common surgery 

Union Hospital released prices of common surgery on their website, based on the data up till 15th January 2022. The total invoice amount includes the following:

  • Operation theatre charge
  • Medical professional charge
  • Anaesthetist fee 
  • Hospital charge

The total invoice amount varies according to the type of room and the relevant room charges. Also, the individual case complexity and the doctor’s charges would vary too. For details about the surgery package price, please visit.

Operation TypesTotal invoice amount (HK$)Mean figure of total charges (HK$)Average length of stay
(in day)
Otorhinolaryngology
Septoplasty$42,470 – $132,610$80,7502.9
Tonsillectomy$29,830 – $90,810$53,5302.5
Functional Endoscopic Sinus Surgery (FESS)$58,430 – $159,990$101,9702.8
Microlaryngoscopy (ML)$27,780- $76,300$44,5602.0
Ophthalmology
Phacoemulsification Intraocular Lens Implantation (LA) (Outpatient)$27,030 – $82,650$53,5701
Surgery
Haemorrhoidectomy$22,350 – $56,020$37,2902.2
Ultrasound Guided Excision of Breast Lump$30,530 – $82,610$47,6202.1
Mastectomy $70,510 – $118,260$104,5605.1
Laparoscopic Cholecystectomy$53,420 – $169,840$85,5603.2
Laparoscopic Anterior Resection$153,260 – $293,430$195,5607.6
Obstetrics & Gynaecology
Myomectomy$54,960 – $100,100$82,4204.8
D&C $14,990 – $41,270$23,0701.4
Laparoscopic Ovarian Cystectomy$47,760 – $156,970$88,1303.4
Hysteroscopy + D & C$19,620 – $73,940$33,4101.5
Laparoscopic Assisted Vaginal Hysterectomy (LAVH)$72,090 – $129,200$90,3504
Orthopaedics
Open Reduction & Internal Fixation (ORIF)$31,580- $162,530$76,7403.1
Total Knee Replacement (TKR)$122,550 – $273,720$156,4006
Knee Arthroscopy $56,410 – $89,490$72,9803
Anterior Cruciate Ligament Reconstruction$92,990 – $131,090$110,1203.6
Urology
Orchidopexy$37,670 – $121,430$81,1202.3
Transurethral Resection of Prostate (TURP)$77,790 – $133,430$100,4405.3
Plasma Vaporisation of Prostate$90,970 – $113,450$100,4805.2

Maternity Packages

Spontaneous Vaginal Delivery (HK$) Elective Caesarean Section – Singleton (HK$) Elective Caesarean Section – Twins (HK$) Fail trial of labour resulting in Emergency Caesarean Section (HK$) 
Standard Room$22,500$26,000$35,000$33,500
Semi-Private Room$25,500$30,500$41,000$39,500
Private Room (Exclusive of room charges)$38,000$44,800$60,500$58,200
Maternity Meal Package (Standard Room & Semi-Private Room)$850 – $1,200$1,300 – $1,600$1,300 – $1,600$1,300 – $1,600
Maternity Meal Package (Private Room)$1,100 – $1,500$1,600 – $2,100$1,600 – $2,100$1,600 – $2,100

Click here for information about maternity packages.

How to alleviate the burden of medical expenses?

We all have a risk of getting sick or injured, however, charges of private hospitals are high and would be a great burden for patients; how can we alleviate the burden of medical charges when we are in need?

You may consider applying for a voluntary health insurance scheme (VHIS) for yourself or for your family member, transferring the burden of medical expenses to insurance companies. Under VHIS, clients’ medical expenses would be reimbursed to the actual expenses at the hospital, therefore clients may share the medical expenses caused by illness and injury with the insurance company. This would reduce the pressure of paying expensive medical fees at private hospitals when patients are in need. 

FAQ

1. How to search for doctors?

The doctor searching function can be found on the Union Hospital website (https://www.union.org/new/english/our_doctor/doctor.htm ). Patients may find doctors according to the specialist services to clinical centres. Patients may also key in the name of doctors to check if the doctor is available at the Union Hospital.

Union Hospital Doctor List

2. How to enjoy the shuttle bus service?

Visitors may take the free shuttle bus from Tai Wai MTR Station Public Transport Interchange

near Exit B of Tai Wai MTR Station to Union Hospital. The shuttle bus stop locates at Tin Sam Street outside Wing Sam House and Fu Kin Street outside Wai Sam House.

The shuttle bus service runs from 06:25 to 23:00 from Union hospital to Tai Wai MTR Station with a frequency of 5 to 15 minutes. The detailed shuttle bus schedule can be downloaded here: 

Click here for more information.

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