Just like traditional insurance companies, our professional customer service team is always ready to assist you. If you have any questions about your insurance policy, you can contact us anytime.
Dear valued customers, our Customer Service team will operate under special hours during Winter Solstice (22 Dec 2022 - 9:30 am - 4:00 pm). Thank you for your kind understanding.
Self-service policy enquiry and change
Online quote, insurance & approval, anytime, anywhere
Apply for a claim online in a few simple steps
Explain product features and choose the best plan for you
Assistance with online application submission
Provide application status inquiries
Assign case specialists to follow up and assist with online claims submission
Assist with claim estimation
Bowtie has an easy-to-use online platform, you can check the status of your policy anytime, anywhere, and even file a claim online.
Our customer service ambassadors are experienced colleagues who are also licensed insurance professionals and can help you with all your policy issues, including questions about policy application or claims.
Customer service manager
Bowtie values your opinion and every comment is the driving force behind our efforts to improve our services. If you have any comments, you are welcome to let us know so that we can continue to improve and provide a better service!
Operations assistant manager