Affordable
Affordable
Affordable
medical insurance.
Straightforward claims.
Gabriel
|
Chief Commercial Officer

Straightforward claims — we won't use fine print to reject your claim⁺

98.3% claims approval rate, ahead of the industry^

What makes our claims service work so well?
One-to-one support from a Claims Specialist
Support until 3am. Median claims assessment time: 6 working days2
Service hours: Monday to Friday, 9:30am to 3am the following day
(excluding public holidays)
Cover when you travel or move abroad, subject to policy terms4
‍Available at all private hospitals in Hong Kong
Warren
|
Product Specialist

Rated 4.6 ⭐ on Google by our customers

Why You Can Trust Bowtie
Total Customers
150,000+
FT High-Growth Companies Asia-Pacific 2026#
直銷保單數目 No.1
2025
第一季, 2024-2021
Gabriel Kung, Chief Commercial Officer
‍
Total Funding Raised
HK$1.2 Billion
直銷保單數目 No.1
2025
第一季, 2024-2021
Michael Chan, CEO & Co-Founder of Bowtie
Clement Lam, CEO of Sun Life Hong Kong Limited and Non-Executive Director of Bowtie
Fred Ngan, Co-Founder of Bowtie(from left to right)
5 Consecutive Years of Hong Kong Sales Leadership
No.1
No.1 in Number of Direct Business Policies 2021–2025*
直銷保單數目 No.1
2025
第一季, 2024-2021
John Tsang, Senior Advisor
#Based on the “FT High-Growth Companies Asia-Pacific” rankings jointly compiled by the Financial Times and Statista for 2 consecutive years (2025 and 2026), where Bowtie ranked No.1 among shortlisted Hong Kong companies in revenue growth.
*According to the provisional statistics on long term insurance business released by the Insurance Authority, Bowtie Life Insurance ranked the highest among all virtual insurers in Hong Kong in terms of number of new policies sold through direct marketing channels from 2021 to 2025 annually.

Medical insurance with extra health benefits

Earn 8% in BowtieCash after 6 months without a claim
Use it towards eligible medical costs your plan doesn't fully cover7
Learn more →
Automatic coverage upgrades for 7 consecutive years
Learn more →
Jacky
|
Chief Medical Officer
Unlimited outpatient visits
at up to 50% off
Learn more →

Limited Offer

Talk to a real person

Bowtie product specialist wearing a headsetBowtie customer service specialist wearing a headset
Sun, Warren
|
Product Specialist

Not sure which product is right for you?

We offer commission-free, 1 on 1 product consultations to genuinely help you choose the right coverage!

Consultation booking hours:

Mon–Fri: 9:30am–6:30pm
Closed on Sat, Sun & public holidays

Book now

Product & policy service enquiries

Coverage details, existing policies, application status, underwriting questions

Phone / WhatsApp service hours:

Mon–Fri: 9:30am–6:30pm
Sat & Sun: 2:00pm–6:00pm
(WhatsApp enquiries only)
Closed on public holidays

Live Chat: click "Chat" at the bottom-right of the page

or email cs@bowtie.com.hk

By booking a time, you confirm you have read Bowtie's Personal Information Collection Statement and consent to the use and transfer of your personal data in accordance with it for the purpose of this enquiry.

The above information is for reference only. For detailed terms and conditions of the product, key risks, and exclusions, please refer to the policy.

Bowtie Life Insurance Company Limited (Bowtie) is a limited liability company incorporated in Hong Kong. Bowtie VHIS Standard Plan is underwritten by Bowtie and intended for sale in Hong Kong only. If you see a "+" symbol, you can click on it to view more information.
Remark
^Based on publicly available information, as of April 2025, the average approval rate for claims under Bowtie VHIS Standard Plan, Flexi Plan (Regular), Flexi Plan (Plus) and Bowtie Pink was 98.3%, higher than the VHIS market's annual average claims approval rate from April 2019 to the end of 2023.
⁺Bowtie follows the principle of paying all claims that should be paid. All claims remain subject to the policy terms and conditions, including coverage, reasonable and customary charges, and disclosure requirements.
1 Based on Bowtie's market survey of comparable VHIS Standard Plans conducted on 19 November 2025. The plans must cover ward accommodation and have a room and board benefit limit of $800 or less. The comparison uses premiums for non-smoking men aged 30 to 59 and compares the average cumulative current standard premiums of these comparable plans over 30 years. The premiums above have been rounded. Different medical insurance plans offer different coverage and benefit amounts. Please refer to the relevant policies and their terms and conditions for details. These premium calculations are for reference only. Your actual premium is affected by time, inflation, underwriting and other factors, and the premium levy collected by the Insurance Authority must be added.
2 From December 2024 to November 2025, the median assessment time for Bowtie VHIS claims was 6 working days. Actual claim outcomes and processing times depend on individual circumstances, health conditions and the documents submitted.
3 Worldwide emergency assistance services do not form part of Bowtie VHIS and are provided by a third-party service provider. We reserve the right to change these services and accept no liability for services provided by the third-party provider. No additional premium is required for these services.
4 Psychiatric treatment under Bowtie VHIS Standard Plan is available in Hong Kong only. If the insured person emigrates, we will assess the application and respond as soon as possible. Premiums may be adjusted according to the potential risks of their future place of residence. For details, please contact Bowtie Customer Service on 3008 8123.
5 The cashless service applies to inpatient treatment only and requires prior approval from Bowtie. For the service terms and conditions, please refer to the relevant application form.
6 BowtieGo is a wellness membership plan managed by Bowtie Life Insurance Company Limited. Its outpatient services are not an insurance product.
7 The BowtieCash customer rewards programme is a benefit available only with Bowtie VHIS. It may only be used to pay eligible medical expenses exceeding the amount reimbursed under Bowtie VHIS and to redeem health check-ups. It is not a cash rewards programme and does not form part of Bowtie VHIS.