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Approved by the HKSAR Food and Health Bureau, Bowtie VHIS Standard Plan is a medical reimbursement insurance plan that offers standard protection for various treatments.
VHIS Standard Plans are regulated by the Food and Health Bureau, and the coverage is essentially the same across all insurance companies. Monthly premiums are therefore the key differentiating factor when choosing a provider.
With Bowtie VHIS Standard Plan, you are covered every step of the way.
Key Benefits
Benefit limit (in HKD)
$750 per day - Maximum 180 days per Policy Year
$14,000 per Policy Year
$750 per day - Maximum 180 days per Policy Year
$4,300 per Policy Year
$3,500 per day - Maximum 25 days per Policy Year
Per surgery, subject to surgical category for the surgery/procedure in the Schedule of Surgical Procedures –
- Complex $50,000
- Major $25,000
- Intermediate $12,500
- Minor $5,000
35% of Surgeon's fee payable (5)
35% of Surgeon's fee payable (5)
$20,000 per Policy Year Subject to 30% Coinsurance
$80,000 per Policy Year
$580 per visit, up to $3,000 per Policy Year
- 1 prior outpatient visit or Emergency consultation per Confinement/Day Case Procedure
- 3 follow-up outpatient visits per Confinement/Day Case Procedure (within 90 days after discharge from Hospital or completion of Day Case Procedure)
$30,000 per Policy Year
Upon each time the Insured Person suffers from Total andPermanent Incapacity –
- $500 per week
- payable for 52 weeks
$420,000 per Policy Year
Nil
Standard Plan
S00023-01-000-02 (Available for new application)
S00023-01-000-01 (Not available for new application)
HKD
Worldwide
Items listed below are for reference only. Please refer to the attached document for details:
Key Product Risks and Key Exclusions
1. Congenital conditions manifested or diagnosed before the Insured Person
attained age 8.
2. Treatments, procedures, medications, tests or services which are not medically necessary.
3. Dental treatment, traditional Chinese medicine treatment, medical services relating to maternity conditions, services for correcting visual acuity, beautification or cosmetic purposes.
4. Treatments relating to Human Immunodeficiency Virus (HIV) (except where HIV is caused by sexual assault, medical assistance, organ transplant, blood transfusions or blood donation, or infection at birth)
5. Self-inflicted injuries or attempted.
If you have average medical insurance, Bowtie VHIS Standard Plan is an excellent top-up choice.
Most group medical insurance policies do not fully cover all medical expenses. To bridge the gap, you can top up your protection by purchasing an individual medical insurance plan. If you change jobs often, you can also consider Bowtie VHIS Flexi Plan.
If your medical insurance provides only basic coverage and does not fully cover all medical expenses, then you should consider purchasing VHIS Standard Plan as a complement.
Once you submit the required documents, you won’t believe how fast it takes
You don't need to go through an intermediary, all our product details and prices are listed on our website.
Application and underwriting are all done online on our website in as fast as 4 minutes.
No agents or intermediaries doesn't mean no service. Our claims specialists are here to assist with your claims applications through our live chat or hotline.
Bowtie leverages Hong Kong’s first-of-its-kind fully online medical underwriting system to evaluate applicants’ health conditions instantly. No medical examinations or paper forms are required, and as a result, the application process is shortened from at least three days to as quick as 10 minutes.
Based on the health information you provided, we analyze the severity of your previous illnesses and instantly provide the fairest and most accurate premium rates. Typically, if the applicant is in good health, premiums would be low. 95% of the questions in our underwriting system are multiple choice.
You can contact us through the following channels if you have questions about our underwriting or unsure how to answer.
- Call Bowtie customer service hotline 3008 8123
- Email us at cs@bowtie.com.hk
- Talk to us through live chat on our website
- Visit Bowtie Customer Service Center
Please note inaccurate information may impact future claims results.
If you are unable to get an instant quote, it doesn’t mean your application is declined. It may be due to one of the following:
1. We are unable to accept your application due to your current health condition.
2. You expressed that you have reservations about the answers you provided to our underwriting and need further assistance.
3. We are currently enhancing our underwriting system allowing us to re-process your application.
4. You selected “Other illnesses” and we need more information from you.
If you provided us with your email address in your application, Bowtie customer service will be in touch to assist with your application.
If you mistakenly gave an inaccurate answer for an underwriting question in your application, please contact us as soon as possible through the following channels to make the correction.
- Call Bowtie customer service hotline 3008 8123
- Email us at cs@bowtie.com.hk
- Talk to us through live chat on our website
- Visit Bowtie Customer Service Center
Please note inaccurate information may impact claims results in the future.
It’s up to you which insurer you wish to submit a claim to first. If you need to submit a claim to more than one insurer, you will need to include the claims details provided by the first insurance company along with the required documents in your claims submission to the second insurer, as well as the true copy or certified copy of the medical bills.
Just like traditional insurance companies, you can contact us through our customer service Centre, hotline, email and live chat for assistance with application, claims estimates or claims submission.
You can call our customer service hotline 3008 8123 anytime or email us at cs@bowtie.com.hk. We value your feedback and will follow up as soon as possible. If necessary, you can book an appointment to visit your Customer Service Centre where our dedicated service team will serve you.
You can request a claim estimate or submit a claim directly on our website. After you have submitted a claim, Bowtie will assign a claims specialist to assist you throughout the claims process and follow up with you. If you have any questions about your claims, you can also call our customer service hotline at 3008 8123 or email us at cs@bowtie.com.hk.
VHIS Standard Plan coverage includes not only hospitalisation and hospital-related fees, but also day case surgery, pre- and post-hospitalization day case procedure, outpatient care, and prescribed diagnostic imaging tests (ex. CT, MRI, PET, PET-CT, OET-MRI).
Annual renewal premiums are adjusted according to age. We do not increase premiums for individual policyholders because of the number of claims made, claim amounts or their health conditions.
In addition, VHIS Standard Plan guarantees renewal up to age 100 and VHIS Flexi Plan guarantees lifetime renewal. We will not reject your renewal request due to your claim history or health condition.
Bowtie shall not reject any application by the Policy Holder for the transfer of ownership to
(a) the Insured Person if he has reached the Age of eighteen (18) years;
(b) the parent or the Guardian of the Insured Person if he is a Minor; or
(c) any person whose familial relationship with the Insured Person is accepted by Bowtie according to its prevailing underwriting practices.
VHIS Office – set up under the Food and Health Bureau, handles VHIS-related matters, including product offerings, approved product features and the code of practice for insurance companies under the ambit of the VHIS;
Insurance Authority – regulates the conduct of insurance companies and insurance intermediaries;
Inland Revenue Department – manages matters related to tax deductions; and
Bowtie – policyholders can submit their complaints by mail or call the customer service hotline 3008 8123.
In this case, you need to redo the underwriting process. If the declared health condition impacts the risk assessment outcome, new exclusions may be added to your policy, your premiums may be adjusted or your policy may be cancelled.
VHIS products are designed and regulated by the government, including coverage, benefit limit and terms and conditions. There are three key differences between VHIS and other medical insurance plans:
1. Medical insurance plans typically have a lifetime benefit limit. VHIS Standard Plan has an annual benefit limit of HK$420,000 and no lifetime benefit limit.
2. Most medical insurance plans on the market do not cover pre-existing conditions, but VHIS covers pre-existing conditions starting from the second policy year.
3. VHIS covers 70% of outpatient expenses for prescribed diagnostic imaging tests such as CT, MRI, PET, PET-CT, PET-MRI while typical medical insurance plans do not.
Yes. According to the Food and Health Bureau, not only can the policyholders claim a tax deduction on qualifying premiums up to HK$8,000 per year, they can also make deduction claims for more than one insured person without any limitation on the numbers of insured people or policies.
All Hong Kong ID holders age 18 or above are eligible for this tax benefit. For specific tax advice, please contact your tax consultant.
According to the Food and Health Bureau, all VHIS Standard Plans must meet 10 minimum requirements including guaranteed renewal up to age 100 without lifetime benefit limit, coverage for hospitalization and day case procedure, pre-existing conditions and prescribed diagnostic imaging tests and more.
Bowtie is the first-ever virtual insurance company. By harnessing the latest technology, we offer commission-free products without intermediaries and reduce operating costs through efficiencies. As a result, we can keep premiums at their lowest while offering the same level of protection.
We do not foresee the premiums increase significantly in the future. In fact, early on in the product development stages, we had already factored in future expenses and reviewed industry data from reinsurers when we set the premiums.
Group medical insurance typically offers basic protection only and does not cover you after you leave the company. We recommend customers review their group medical insurance policies to determine if the level of protection is adequate. If you find that the coverage from your group medical insurance is insufficient, you can consider purchasing an individual medical insurance plan to increase protection.
From day one, we reinvented the very structure of an insurance company and harness the latest technology. Everything is done online from initial application to underwriting to making a claim. By offering commission-free products and reducing operating costs through efficiencies, we can keep premiums at their lowest while still offering the same level of protection.
From a service standpoint, we are no different from traditional insurance companies. We also provide comprehensive and convenient customer care including claims assistance and after-sales support from our professional medical team. BowtieCash, our unique loyalty program helps relieve customers’ medical expense burden at critical moments in their lives.
VHIS Standard Plan covers a limited number outpatient care visits related to pre and post-hospitalisation and day case procedure. Prescribed diagnostic imaging tests such as CT, MRI, PET, PET-CT and PET-MRI are also covered up to 70%.
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