Yes. BowtieCash expires when any of the following occurs:
The maximum limit of BowtieCash is $100,000 per policyholder.
Yes, you can choose whether or not to use BowtieCash when filing a claim.
No, the redeemed health services can only be used by the policyholder or the insured person and cannot be transferred to any third party.
You can log in to the Bowtie online platform to check your BowtieCash balance.
No, BowtieCash cannot be combined and used across multiple Bowtie Voluntary Health Insurance policies you may hold. BowtieCash is accumulated and used separately for each individual policy. Even if the same insured person has more than one policy, the BowtieCash earned under each policy cannot be combined for use.
You can log in to the Bowtie online platform to redeem health services and activate the health service vouchers you have successfully redeemed. Details path to be added.
Yes. You can use BowtieCash to redeem health services. Since Bowtie Pink fully covers eligible medical expenses without sub-limits, you do not need to use BowtieCash to pay for excess expenses.
No, if you choose to use BowtieCash to cover eligible excess medical expenses, we will deduct the required BowtieCash amount.
No. The policyholder needs to pay the deductible in the event of a claim, and Bowtie will pay for the remaining medical expenses according to benefit limits in the policy. BowtieCash can be used to pay for eligible medical costs that exceed the plan coverage (if any).
If you have claimed before, you can enjoy a 8% no-claims reward again as long as there are no claims within 12 months after the claim.
Once you are eligible to earn the No-Claim Rewards, BowtieCash will be deposited to your Bowtie account within one working day after the monthly premium payment. The amount of rewards is 8% of the premium paid that month, and you can check your BowtieCash records by logging into your Bowtie account at any time.
Yes. You may first file a claim with other insurance policies and then file a claim with Bowtie VHIS. Any remainder eligible amounts can be paid by BowtieCash, provided you have sufficient BowtieCash in your account to cover it.
If you file a claim with Bowtie VHIS first, any eligible amounts that exceed the VHIS coverage will be paid by your BowtieCash. And then if there are any remaining amounts after deducting from your BowtieCash, you may file a claim with your other medical policies.
Yes, the No-Claim Rewards will be calculated based on the claims record of each individual policy.
No. BowtieCash can be used by the Bowtie VHIS plan policyholder only.
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