Product updates

Renewal age extend from 85 to 100 years old‍

• Critical illness insurance mainly supports our living expenses when we lose income due to illness. Most people have no income after retirement, and living expenses decrease accordingly, so Bowtie recommends reducing the critical illness coverage appropriately after age 65.
• But we understand that everyone has different needs. If your medical coverage or savings are insufficient, critical illness insurance can serve as a backup in old age.
• This upgrade gives you flexibility to choose whether to retain critical illness protection or how much to retain.

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Uplift non-medical-examination sum insured of the insured person from Age 46 - 65

• For individuals aged 46-60, the maximum coverage amount has been increased from $2 million to $2.5 million
• For individuals aged 61-65, the maximum coverage amount has been increased from $1 million to $1.5 million

Improve definition of the Early Critical Illness "Angioplasty and other Invasive Treatments for Coronary Artery" from 3 to 1 major coronary arteries (defined as being greater than 50% stenosis in 1 or more major coronary arteries)‍

• Though no customers’ claims have been denied due to this clause since the product launch, we immediately consulted medical opinions after receiving customer inquiries about this clause.
• After careful review, Bowtie decided to align with market definitions for early critical illness, hence this change.

• If the insured is diagnosed with a terminal illness and confirmed to have less than 12 months to live (1), Bowtie will pay a lump sum of HK$300,000 in addition to the life insurance sum Insured (2), with no restrictions on its use.
• Whether your wish is to watch the Aurora in Iceland with your family, spending the last moments together, or to take a family portrait in Japan. This insurance rider can help you!

1. The insured must (1) provide a terminal illness certificate issued by a doctor certifying that due to terminal illness, life expectancy is likely to be less than 12 months, and (2) survive for more than 14 days or more to receive the lump sum $300,000 Last Wish Benefit.
2. If the insured die before making claim on Last Wish Rider; or die not because of terminal illness/ not fulfilling the claim condition; their beneficiary will receive not only the death benefit under Bowtie Term Life (100% of the insured's life sum insured) but also the compassionate death benefit ($100,000) under the Last Wish Benefit Rider.

The change of TnC means benefit will be payable if the Insured Person dies from committing suicide, whether sane or insane, after 2 calendar years from the policy effective date. The change is applicable to Bowtie Term Life policy application submitted on or after 13 September 2024 only.

Why we need such change? Please refer to this article!

We understand that everyone has different needs. This upgrade allows you greater flexibility to choose whether to retain life insurance; or how much life protection to keep for your family. If you want to leave an appropriate inheritance for your loved ones, Bowtie Term Life may help you.

We implemented important upgrades to our group medical insurance plans to offer more comprehensive care to employers and employees in Hong Kong:

• Complimentary annual flu vaccines are added to all plan levels except Basic Bronze to protect your workplace from seasonal flu.
• Inpatient coverage is raised from HK$20,000 to HK$25,000 per policy year in the Basic Silver and Pro Bronze plans to help you keep pace with medical inflation.
• Diagnostic imaging and lab tests are now covered under all our Pro Care Series products. 
• Life protection is increased from HK$20,000 to HK25,000 in the Basic Silver and Pro Bronze plans.

To ensure the long-term sustainability of our products, we adjusted the pricing of the Pro Bronze and Pro Silver plans.

Learn more on blog

Bowtie has witnessed incredible growth in our corporate customers over the past few years, and we're dedicated to evolving alongside their needs. We’re excited to introduce our new Pro Platinum plan for businesses seeking the highest level of care for their employees. With Pro Platinum, you are entitled to extended inpatient, outpatient, and life benefits, as well as 2 oral examinations and scalings per policy year.

Learn more

• Extending the usage and validity period of BowtieCash
  • Extending the use of BowtieCash to redeem the designated health service and the validity period to 7 years.
• Supports Travel Protection Needs
  • To thank you for the support, early customers who enrolled between 2019 and 2020 can now enjoy the exclusive travel insurance promotion offered by Generali.
• Extending the Plan Coverages and Cashless Settlement Service
  • Reduce the waiting period for Unknown Pre-existing Conditions to 90 days. [Applicable to Flexi Plan and Bowtie Pink]
  • Include Chinese medicine treatment in the coverage of “Post-Confinement/Day Case Procedure outpatient care [Applicable to Flexi Plan and Bowtie Pink]
  • Bookings for designated diagnostic imaging tests through Bowtie Health Specialists can enjoy Cashless Settlement Service.

This VHIS Flexi Plan Rider offers a comprehensive healthcare experience, including annual health check-up (as recommended by a doctor) + full reimbursement for the selected medical packages with a waiver to submit cashless settlement application^. Learn More

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*When redeeming the optional health check items and when using the health check-up related services or the selected medical packages at CUHK Medical Centre, the Insured Person must agree to and be bound by the terms and conditions stipulated by CUHK Medical Centre for such services and packages and other service terms and conditions of CUHK Medical Centre.

^Such full reimbursement subject to the annual benefit limit of the Insured Person’s VHIS Flexi Plan. The designated hospital will submit the pre-approval application in response to the selected medical packages for inpatient treatments for the cashless settlement service to Bowtie on your behalf, in which the cashless settlement Service is subjected to Bowtie's approval. For the service terms and conditions, please refer to the relevant website.

The plan covers early stage critical illness including carcinoma-in-situ and angioplasty surgeries, offering 10 claims in total, with a total payout of up to 600% of the coverage amount.The plan has been rated as the No.1* Term Critical Illness Insurance product by 10Life, the insurance ratings and comparison platform. It was also honored with the "5-Star Term Critical Illness Insurance Award'', demonstrating its great competitiveness.

*Information obtained from 10Life Insurance Comparison Platform. Bowtie Term Critical Illness - Early Stage and Multiple Cover is awarded a 5-star rating and ranks first in the Term Critical Illness Insurance category as of 21 December 2023.
^For claims related to the Multiple Critical Illness Benefit, additional requirements must be fulfilled. Please refer to the Policy Terms and Conditions and Exclusions for details.

Existing customers who have undergone underwriting and a medical examination can have their total sum assured limit increased to a maximum of HK$20,000,000, which is the highest in Hong Kong*.

*Bowtie offers the highest life coverage among all online insurance companies in Hong Kong as of November 2023.

Since most of the group medical insurance claims are for ward rooms, while high-end medical insurance plans are usually designed for semi-private and private rooms only, Bowtie Pink VHIS series has added a ward level. If customers hold a group medical insurance plan that covers the ward rooms, they can enjoy full coverage* at lower premiums with deductibles.

• [Applicable to all plans] Launched New "No Claim Reward", all VHIS customers can earn equal to 8% of monthly premium BowtieCash to minimize your future medical costs!
• [Applicable to Flexi plan and Pink plan] Adjust the waiting period for "Unknown pre-existing conditions" to the first 180 days from the effective date of the policy. From the 181st day after the effective date of the policy, the insured get 100% reimbursement for eligible medical expenses for "Unknown pre-existing conditions"
• [Applicable to Pink plan]  Increase the Benefit Limit of Bowtie Pink - Private Room, Annual Benefit Limit increased from HK$10,000,000 to HK$20,000,000; and Lifetime Benefit Limit increased from HK$50,000,000 to HK$80,000,000
• [Applicable to Pink Plan] Simplified the age condition of reducing the deductible options without re-underwriting. Where the relevant policy has been in force for 2 consecutive years or more, the policyholder can request to reduce or cancel the deductible not less than 30 days prior to the Renewal Date on or immediately following the date that the Insured Person attains the Age of 55, 60, 65, 70, 75 or 80.

• Increasing the benefit limit of Day Case Procedure Cash Benefit to better protect you against the loss of income during procedure.
• Increasing the number of prior outpatient visits or Emergency consultations for Pre-Confinement/Day Case Procedure Outpatient Care to encourage you getting a second medical opinion, so customers can make more informed decisions for better treatment outcomes.
• Adjusting the Waiting Period and Reimbursement Arrangement of Unknown Pre-existing Conditions (i.e. Enjoy 100% reimbursement starting from the second policy year).

In view of the increasing number of COVID-19 infections, we have decided to provide one free Traditional Chinese medicine (TCM) virtual consultation service for all of our VHIS insureds.

Provide comprehensive and timely physical examination and professional medical consultation for women.

In view of the increasing requests for change in the place of residence from our customers, we consistently update the relevant clauses and enhance transparency. We made amendment to the change of residency clause so, your policy will remain in effect after leaving Hong Kong.

• Surgery coverage and basic coverage were increased by 20% to reduce the out-of-pocket expenses
• Increasing the pre- and post-confinement outpatient care coverage as well as the number of outpatient visits before confinement to cover our customers getting medical second opinions, so customers can make more informed decisions for better treatment outcomes.
• Increasing Day Case Procedure Cash Benefit
• Adjusting the Waiting Period and Reimbursement Arrangement of Unknown Pre-existing Conditions (i.e. Enjoy 100% reimbursement starting from the second policy year).

You get the same level of coverage for less.

This pure protection plan provides multiple cover on the designated critical illness at a lower premium. The policy provides a maximum of 5 rounds of claims with 100% of the sum insured each. Cancer, stroke and heart attack, the three most common critical illnesses, are entitled to multiple claims.

In response to the severe fifth wave of COVID alongside surging demand for rapid test kits, we encourage early testing and detection with free coverage extension, which accumulated over 3,000 claims.

Removing all exclusions of the plan and updating the suicide clause without raising premiums.

The first high-end medical plan at Bowtie. Have 4 deductible options that are suitable for those who would like to supplement their existing group medical policy. Provides full coverage of any eligible medical expense with $50,000,000 lifetime Benefit limit.

*The full cover feature of Bowtie Pink VHIS only applies to the eligible medical expense and it is subject to the annual benefit limits and lifetime benefit limits. Some benefit payable will be subject to the respective sub-limits.

Launched Bowtie & JP Health, which offered over 1,700 free body checks to our VHIS customers to encourage customers to take care of their health before it’s too late.

Death benefit without saving element which provides an affordable pure protection option to the customer.

• The new Pro Care Series focuses on enhancing the coverage for outpatient and dental treatments that concern many companies.
• Allowing the employees to visit the clinic of their own choice without any medical network restrictions.

The rider offers a comprehensive healthcare experience, including free body checks, and full coverage of the hospital’s packaged medical treatment plans, allowing our customers to enjoy a guaranteed full reimbursement medical protection and wellness services at an affordable price.

We upgraded upgrade certain benefit items to better protect you and improve the payout rate.

• Increasing the benefit limit of Room and Board and the Attending doctor’s visit fee;
• Adding a new Hospice and Palliative Care benefit;
• Improving the benefit limit of the Anaesthetist’s fee or Operating Theatre charges.

Innovate the way of eyecare by taking comprehensiveeye examinations regularly.

Covers over 98% of critical illness claims^, plus 4 Serious conditions to cover illnesses without prior cases. Cover your living expenses when you’re sick.

^According to a critical illness survey conducted by a reinsurance company in Asia from 2008 to 2012 and the result of Bowtie market research.

A fully online group insurance that offers affordable and flexible medical protection to SMEs and Startup.

A health and wellness membership program that provides member-exclusive rates for General Practitioners, Chinese Medicine, and Specialist consultations.

VHIS customers can enjoy the membership for free.

Supporting Hong Kong’s medical force that suffered from great stress amid the first COVID wave.

Additional protection for VHIS customers in response to the first wave of COVID-19. Including full payment for X-Ray Scans and Prescribed Diagnostic Imaging Tests for lung, with an extension of the hospital cash benefits to cover periods of isolation through simplified claims procedures.

We observe that many medical insurance plans don’t have enough coverage for active cancer treatments. That’s why we designed Cancer Fighter to complement our VHIS Flexi plans. It’s one of the most cost-effective ways to add cancer coverage to your insurance.

Covers medical expenses for injuries incurred from accidents, no matter how major or minor they are. We also extend the coverage to high-risk and special occupations.

Adhering to our mission in providing “High Protection at Low Costs” medical insurance, these products are designed to make private medical services more accessible for Hong Kong people.

The first online VHIS Plan in Hong Kong provides a brand new insurance experience, which gives Hong Kong citizens better protection with greater value for money.