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居住地變更條款已於 2022 年 5 月 28 日正式更新。新舊客戶不論日後會短期或長期移居海外，保單都可繼續生效。按此了解
Unique features
As of 2020, the diagnosis rate of breast Carcinoma-in-situ among females aged 45 to 49 was 36.2% (per 100,000 female population)**.
The number of individuals aged 40 to 50 diagnosed with coronary heart disease has increased by almost 40%. When the coronary artery contracts by a certain percentage, it is likely that angioplasty surgery will be required*.
Medical expenses for early stage CI can vary significantly. For example, surgical fees for angioplasty can range from HK$100,000 to HK$300,000#. In addition, patients may need to continue taking medications and undergo regular checkups for up to 1 year following the surgery##. These factors can have an impact on patients’ work lives and impose further financial burdens.
Over 8,000 customers have already purchased Bowtie Term CI insurance
We recommend choosing Term CI - Early Stage and Multiple Cover to obtain the most comprehensive protection.
We have noticed an increasing trend in the incidence of early stage critical illnesses as well as the recurrence rates for the three major critical illnesses in recent years. As a result, Bowtie is introducing the "Term CI - Early Stage and Multiple Cover" to provide customers with sufficient coverage, whether it is before a disease develops into a major critical illness or in the event of a recurrent diagnosis of a major critical illness.
Moreover, with just a 12% increase in monthly premium12, you can upgrade from "Term CI - Multiple Cover" to "Term CI - Early Stage and Multiple Cover". Even if budget is a concern, we still recommend you to purchase "Term CI - Multiple Cover" to ensure that you and your family can maintain the quality of life in the event of a recurrence of the three major critical illnesses.
It is true that the premium for Term CI insurance will increase as the insured gets older. However, in the long run, the overall premium is still much lower than that of a Saving CI insurance. When calculating the premium difference between the two, there are three points to keep in mind:
First, considering the huge difference in early premiums (e.g. before age 45) between the two options, simply investing the difference in products such as bank deposits or bonds may ultimately generate much higher compound returns than buying savings critical illness insurance. This is why the "Buy Term Invest the Rest" (BTIR) concept is becoming more and more popular.
Second, critical illness insurance may not be necessary after retirement. Critical illness insurance is designed to support your living expenses when you lose income due to the illness. However, retirees do not have full-time work, so even if they suffer from a critical illness, they will not lose income, and medical expenses can be covered by medical insurance (such as Bowtie Pink). Therefore, it may not be necessary to continue paying for Term CI insurance after the age of 65.
Third, if someone does not have enough budget but insists on buying Saving CI at the expense of “sufficient protection”, such a decision may come with substantial risks, as they may regret the decision when they actually suffer from a critical illness. We recommend that you first obtain basic protection through Term CI and then consider complementing your financial plan with other products.
Click here to see our "Future Premium Schedule" (Bowtie Term Critical Illness / Bowtie Term Critical Illness Multiple Cover / Bowtie Term Critical Illness - Early Stage & Multiple Cover)
Absolutely! Like other major traditional insurance companies in Hong Kong, Bowtie must also comply with strict regulations from the Insurance Authority regarding solvency. Under the regulations, Bowtie must set aside sufficient reserves to meet its claims obligations, so the probability of insolvency is extremely low.
In addition, the Insurance Authority requires insurance companies to engage in reinsurance, which is essentially "insurance for insurers." Bowtie must transfer some of its risks to reinsurers, who will assist in paying claims, so Bowtie's policyholders do not need to worry.
Absolutely not! Although Bowtie operates on a "no salespeople" model, we do have dedicated claims specialists who will provide one-on-one assistance to ensure a smooth claims process. They can, among other things, assist with claim applications, progress updates, approvals, and provide clarifications. It is also very easy to obtain assistance - customers can call our claims hotline at 3001 5670, WhatsApp our CS team at 3008 8123, chat with us online, or even visit our customer service center at G/F, Queen's Centre, 58 -64 Queen's Road East, Wan Chai, Hong Kong
Over the past few years, our customer satisfaction (CSAT) rating has consistently exceeded 90%, indicating that our customers are highly satisfied with our service.
As an insurer with pure online operations, Bowtie allows you to complete the entire insurance process - from application to policy servicing to claims - online. Our online operation helps to reduce our operational and administrative costs. Additionally, since Bowtie does not have insurance intermediaries, we are able to offer coverage at lower premiums.
Despite being an online insurer, Bowtie offers the same level of service as traditional insurance companies. We have a customer service center, claims specialists, and a medical team to provide pre- and post-sales support.
Group medical insurance provided by employers usually only offers basic coverage, as such relying solely upon its coverage may not be sufficient to cover the heavy expenses associated with critical illnesses. Critical illness insurance is designed to support the insured's living expenses when they stop working due to illness and lose income, in other words, it can provide a lump sum payout to provide financial support during this difficult time.
When designing our critical illness insurance and setting premium levels, Bowtie has already considered future underwriting expenses and referred to substantial industry data provided by our reinsurers. Additionally, our customers are generally younger and have lower risk, so we do not anticipate a significant increase in expenses or premiums.
Generally, since the treatment and recovery from a critical illness can take 2 to 3 years, the coverage amount for critical illness insurance is recommended to be at least 2 to 3 times your annual income.
To calculate the coverage amount for critical illness more accurately, you can obtain "personalized advice" here!
Click on “By product”, and then “Critical illness”
The main purpose of Bowtie Voluntary Health Insurance and Bowtie Cancer Fighter are to provide "pay-as-you-go" reimbursement for medical expenses, while the role of Bowtie Critical Illness Insurance is to provide a lump sum payout to protect the insured's living expenses when they stop working due to illness and lose income. The functions of the two policies are very different, and our recommended combinations are as follows:
(i) With Group Medical Insurance/other personal health insurance → Bowtie Pink + Bowtie Term Critical Illness
The insured can offset the deductible with their group medical insurance/other personal health insurance to purchase Bowtie Pink at a lower premium, which provides full reimbursement at a more affordable price to alleviate the relevant medical expenses. Bowtie Critical Illness Insurance can then cover the various living expenses that the insured incurs during their illness. For more information on how the deductible works, please refer to this article.
(ii) Without Group Medical insurance/other personal health insurance → Bowtie Voluntary Health Insurance Flexi Plan + Cancer Fighter + Term Critical Illness
The coverage amount of the Flexi Plan is lower, with no deductible, and the premium is also cheaper. However, the Flexi Plan has a benefit limit that may not be sufficient to cover cancer treatment, while Cancer Fighter can complement it by reimbursing cancer-related medical expenses. Similarly, Bowtie Critical Illness Insurance can provide support for the insured's living expenses.
Yes. There is a waiting period of 90 days after the policy becomes effective. Any illness diagnosed with signs and/or symptoms or surgery related to causes or triggers that occur during this waiting period will not be covered.
The policy coverage is applicable worldwide, but both the policyholder and the insured must reside in Hong Kong at the time of application. Regardless of whether the insured person will move overseas (excluding the residence affected by sanctions or war) for a short or long period of time in the future, the policy will remain in effect.
However, depending on whether there is a potential higher risk in the country where the insured person moves to, we may charge loadings (additional premiums) for individual regions of residence. If the insured person temporarily moves to another country or travels, works, or studies abroad, no additional premium will be required for the relevant policy. If there is any change of address, the policyholder or the insured person must inform Bowtie at the time of renewal. If you have any inquiries, please contact our customer service department at 30088123.
Yes, you can purchase more than one critical illness insurance policy from Bowtie, including Bowtie Critical Illness Insurance and Critical Illness Insurance (Multiple Cover). If you are diagnosed with a critical illness, you can make a claim for each policy.
Bowtie only limits the total amount of critical illness coverage for insured persons at our company. As for whether you can purchase two or more critical illness insurance policies from other insurance companies, it depends on the individual company's policies.
Click here to buy an extra critical illness insurance policy now to increase your protection!
Yes, that's correct! Bowtie Critical Illness Insurance is designed to protect the insured's living expenses when they stop working due to illness and lose income. Since there is no income after retirement, the living expenses (excluding medical expenses) will also decrease accordingly, so the demand for critical illness insurance may not be too high after the age of 65. This design reduces the overall product risk of Bowtie and keeps premiums at a more affordable level.
If you want to plan for the medical expenses of critical illness after retirement, we recommend purchasing Bowtie Voluntary Health Insurance, which most plans guarantee lifelong renewal.
"Term CI - Early Stage and Multiple Cover” offers the same level of coverage as "Term CI - Multiple Cover" for major critical illnesses. In addition, it provides coverage for early stage critical illnesses. When you are diagnosed with any of the 4 covered early stage critical illnesses, the Plan offers a lump sum payment equivalent to 20% of the sum insured7. This allows you more flexibility to manage various life expenses.
The three major critical illnesses, including cancer, heart disease, and stroke, can be claimed multiple times. As for the other 35 insured critical illnesses, they can only be claimed once at most. The maximum number of claims for all insured illnesses is five, and each claim amount is 100% of the sum insured.
The Bowtie Term Critical Illness (Multiple Cover) has a waiting period of 2 years, during which any illness diagnosed or serious surgery performed will not be covered. The waiting period of 2 years is calculated from the payable date of the last claim regardless of whether it was under the Term Critical Illness Insurance or Term Critical Illness Insurance Multiple Cover, and each claim must be at least 2 years apart.
Cancer:
Except for new cancers, if the insured person experiences a cancer recurrence, they must have undergone active treatment^ within 12 months before the cancer recurrence diagnosis to be eligible for a second claim.
Heart disease:
After the first claim for heart disease, subsequent claims for heart disease must be for newly diagnosed and occurring incidents (such as newly diagnosed and occurring heart muscle necrosis), and the insured person must provide new diagnosis proof.
Coronary Artery By-Pass Grafts or Other Severe Coronary Artery disease:
After the first claim for heart disease, the Bowtie Term Critical Illness (Multiple Cover) will not cover any subsequent coronary artery bypass surgery or other severe coronary artery disease.
Stroke:
After the first stroke claim, subsequent claims for stroke must be fresh diagnostic findings evidencing occurrence and diagnosis of a new event and of new or increased neurological functional impairment;
^Active treatment:
Cancer directed surgery, radiotherapy, cytotoxic chemotherapy, targeted therapy or immunotherapy. It does not include any treatment given solely as palliative care or hormonal therapy.
Yes, if the insured person successfully claims the Early Stage CI Benefit and is diagnosed with a major critical illness during the waiting period (i.e. within 2 years), we will pay the remaining 80% of the sum insured for the major critical illness. This means that the total payout amount for the two illnesses will be equivalent to 100% of the sum insured.
If the insured person is diagnosed with a major critical illness after the early stage CI benefit waiting period (i.e. after 2 years), we will pay 100% of the sum insured as a lump sum under the Major CI Benefit. This means that the total payout amount for the two illnesses will be equivalent to 120% of the sum insured.
Existing customers with "Bowtie Term Critical Illness" or "Bowtie Term Critical Illness - Multiple Cover" can enjoy an exclusive upgrade offer with a promo code when applying for "Bowtie Early and Multiple Critical Illness Protection". Please note that the 90-day waiting period for the new policy will be recalculated, meaning any illness or surgery for conditions manifested within 90 days after the effective date of the new policy will not be covered. Therefore, we recommend that you cancel the original "Bowtie Term Critical Illness" or "Bowtie Term Critical Illness - Multiple Cover" after the 90-day waiting period of the new policy to ensure that your coverage will not be interrupted.
For the upgrade promotion details, please contact our Customer Services team:
Hotline: 3008 8123
WhatsApp: 3008 8123
Email: cs@bowtie.com.hk
Operating hours:
Mon to Fri: 9:30 am to 6:30 pm
Closed on Saturdays, Sundays and public holidays
Yes, the maximum number of claims payable for Early Stage Critical Illness Benefit is 5 times, which is equivalent to 100%7 of the Sum Insured, and is subject to the following additional requirements:
Waiting period for early stage critical illnesses
For Early Stage Critical Illness Benefit, there must be a minimum gap of 2 years between claims for early stage critical illness. This means that within 2 years from the last payable date, any early stage critical illness diagnosed or early stage critical illness surgical procedures performed will not be covered.
Additional requirements for respective early stage critical illnesses
・Carcinoma-in-situ:
Up to 2 claims - to be eligible for the second claim, the carcinoma-in-situ must occur in a specific organ different from the organ of the first claim.
・Angioplasty, Atherectomy or Minimally Invasive Direct Coronary Artery Bypass Grafting for Coronary Arteries:
Up to 2 claims - to be eligible for the second claim, the treatment must be performed on a location of stenosis in major coronary artery where no stenosis of greater than 50% was identified in the medical examination relating to the first claim.
・Other early stage critical illnesses:
Maximum 1 claim.
Claims after diagnosis of a major critical illness
The Early Stage Critical Illness Benefit will be automatically terminated after any Major Critical Illness Benefit has been paid or become payable.
If you are diagnosed with any of the 4 covered early stage critical illnesses, we will pay you 20% of the sum insured as the Early Stage Critical Illness Benefit, subject to a maximum of HKD300,000 of each claim.
However, it is important to note that no Early Stage Critical Illness Benefit will be payable in the following circumstances:
(a) The same Early Stage Critical Illness or Early Stage Surgical Procedure for which an Early Stage Critical Illness Benefit has already been paid (except for Carcinoma-in-situ and Angioplasty, Atherectomy or Minimally Invasive Direct Coronary Artery Bypass Grafting for Coronary Arteries);
(b) A Major Critical Illness Benefit that has been paid or is payable;
(c) Any early stage critical illness diagnosed or early stage critical illness surgical procedure performed during the early stage critical illness benefit waiting period.
Once such aggregate paid or payable amount is equivalent to 100% of the sum insured under this Policy, or when Early Stage Critical Illness Benefit has been paid for 5 times, or when Major Critical Illness Benefit has been paid or become payable, whichever is earlier, this benefit shall be automatically terminated.
Customers only need to prepare their identification document and credit card to start the application process.
No, you do not need to undergo a medical examination. The applicant only needs to answer a few underwriting questions about their health condition, and the approval result can be obtained in as little as 4 minutes. Apply now!
Yes, Bowtie Term Critical Illness has a cooling-off period of 21 days. If you cancel the policy within the cooling-off period, we will refund all the premium paid.
If you need to change the sum insured amount, you can notify us at least 30 working days before the next policy renewal date. In general: If you request a decrease in coverage, we can process your request directly on the existing policy. If you request an increase in coverage, a new application may be required.
The claim for Term Critical Illness and Critical Illness (Multiple Cover) will be paid directly to the policyholder. The Compassionate Death Benefit will be paid to the beneficiary.
For Bowtie Critical Illness, only one-time claims will be paid. After receiving the claim, the policy will be terminated, and you need not pay premiums anymore.
For Bowtie Critical Illness Insurance (Multiple Cover), which provides up to 5 claims, each for 100% of the sum insured, the policy will automatically renew each year until age 85 as long as you continue to pay premiums. The coverage will remain valid during this period, and even if you develop a recurrence of any of the three major illnesses, you can still receive claims.
Bowtie will not adjust your premiums based on your past claims records with Bowtie.
It’s very simple - customers only need to log in to Bowtie’s online platform and select the “policy cancellation” option to easily terminate their policy, with at least 30 working days in advance. However, please also keep in mind for the following 2 points:
・If you reapply for a new Bowtie Term CI plan after policy cancellation, you will need to go through the underwriting again. Depending on underwriting results, there may be “ additional premium loadings”, “specific exclusions for certain illnesses” or even a rejection of your new application.
・If you cancel the policy within the 21-day cooling-off period (starting from the policy effective date) and no claims have been made during this period, nor any claims are currently being processed, you will receive a full refund of premiums paid, including any premium levies.
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