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個人資料收集聲明


收集目的

保泰人壽保險有限公司 (「保泰」) 可以將從你所收集的個人資料作以下用途:

  1. 處理及評估申請/資料遞交;
  2. 管理你所持有的保泰產品, 並提供相關服務;
  3. 處理及調查你所持有的保泰產品的索償個案;
  4. 進行客户調查;
  5. 為客戶研究,設計及/或優化的保泰產品與服務;
  6. 為你甄選及參與獎賞、忠實或特選客戶計劃,並提供予你有關的服務;
  7. 因上述目的與你聯絡;
  8. 為遵守所有保泰及其關連公司所受限制的 (香港或其他國家) 法例、 法規、 法規指引、法庭命令或保泰及其關連公司與任何管轄區域的監管機構或政府之間的協議項目下的義務或其他承諾 (其相關於洗黑錢、恐怖分子資金籌集、逃税或其他);及
  9. 與上述任何目的直接有關的其他目的。

你可自願提供予保泰有關你的個人資料。倘若未能提供所需個人資料,保泰或不能處理你的申請/資料遞交,或繼續提供予你你所須的產品或服務。

「你的個人資料」包括由你提供有關你本人、你的受養人、受益人、代表及其他人士的資料。如你代表他人提供個人資料,你確認你乃是他們的父母或監護人或你已取得有關人士之同意提供有關人士之個人資料予保泰作本聲明之用途。

個人資料承轉人的類別

保泰可為以上目的披露你的個人資料予下列承讓人:

  1. 為協助保泰就上述用途 (不論在香港或其他地方) 而提供服務的第三方,包括索償調查員、醫療顧問、醫療服務提供者、緊急支援服務供應商、再保險公司、專業顧問 (條件是有關承辦商須把所有個人資料保密並只會為提供有關服務而使用個人資料);
  2. 你的銀行作繳款用途;
  3. 保泰的商業夥伴、服務提供者或被保泰任命的人;
  4. 保泰的關連公司 (根據公司條例訂明) ;
  5. 香港保險業聯會及其會員,以及其他保險公司及金融服務機構;
  6. 保泰及其關連公司因受 (香港或其他國家之) 法例、法規、法規指引、法庭命令或保泰與任何管轄區域的監管機構,政府,或於香港境內或境外存在的財務服務供應商的自律監管或行業組織或協會所提供的,或之間的協議項目下的義務或要求或其他承諾 (其相關於洗黑錢、恐怖分子資金籌集、逃稅或其他) 限制而需向其作出披露的任何人士或監管當局;
  7. 保泰及/或其資產的實際或建議受讓人等、或保泰就其權利的參與人等或附屬參與人等,可以讓其評核擬成為轉讓、參與或附屬參與的交易,及讓實際受讓人等在運作被轉讓的業務或權利中使用你的資料;
  8. 代表你行事的任何授權人士、收款人、受益人、戶口代名人或往來及代理銀行;及
  9. 研究調查公司,信貸評級機構及保泰僱用的其他公司,藉以加強保泰向你所提供的服務。

使用個人資料作直接推廣

保泰打算使用你的個人資料,以不同的渠道包括電話、郵件、電郵、電話短訊或任何電子信息等方法,聯絡你以作直接推廣。

除非得到你的同意 (包括表示不反對該用途),否則保泰不可使用你的資料作為該用途。如你不願意保泰使用你的個人資料作直接推廣之用途,請於保泰每一次收集個人資料 (例如,經保泰網站) 時所提供的方格,表示你的意願。如你沒有根據以上所述表達你的意願,你於下列確認這個人資料收集聲明,即代表你同意保泰可能使用你的個人資料作直接推廣用途。

如將來你希望更改你對保泰上述使用你的個人資料以作直接推廣用途的意願,請聯絡保泰的私隱保障主任 (參考下述聯絡方法)。

保留資料

保泰將僅在必要時保留你的個人資料,以實現收集資料的目的。我們亦可能保留存檔的個人資料以作統計之用。

不再需要的個人資料將會被銷毀。

安全措施

除上述情況外,你的個人資料 (無論如何存取) 將只會由獲得授權的保泰員工或承包商查閱。如果個人資料以電子方式存取,它將會被保存在獨立的伺服器上,並受密碼保護 (或在相等的保護下),亦只能由授權人士查閱。保泰指定處理個人資料的員工和承包商將會按指示,根據上述目的使用個人資料。

查閱及更正個人資料

你有權查閱保泰持有有關你的個人資料;要求更正在保泰的紀錄內任何有關你的個人資料;及確定保泰有關個人資料的政策及慣例。有關要求可以書面形式郵寄至香港灣仔皇后大道東 58-64 號帝后商業中心 1 樓,或 cs@bowtie.com.hk,保泰的私隱保障主任。保泰可就處理該等要求收取合理費用。

修改個人資料收集聲明

保泰保留權利可隨時且在無須通知的情況下修改本個人資料收集聲明。倘保泰決定修改其個人資料政策,保泰將於其網站或以電子訊息更新其個人資料收集聲明。任何有關修改將在刊登後即時生效。

你/你們承認並確認你/你們已閱讀並理解個人資料收集聲明。你/你們確認已被建議閱讀並已仔細閱讀此個人資料收集聲明,及已仔細考慮其對保泰收集或持有的你/你們的個人資料的效果和影響 (無論是否包含在本申請/資料遞交中)。基於上述內容,你/你們特此承認並同意保泰根據個人資料收集聲明使用和轉讓你/你們的個人資料,包括使用和提供你/你們的個人資料,以作直接推廣。

Personal Information Collection Statement


Purpose of collection

Bowtie Life Insurance Company Limited (“Bowtie”) may use the personal data collected from you for the following purposes:

  1. Processing and evaluating applications/data submissions;
  2. Administering and providing services in relation to the Bowtie products you hold;
  3. Processing and investigating claims in relation to the Bowtie products you hold;
  4. Conducting customer surveys;
  5. Researching, designing and/or enhancing Bowtie's products and services;
  6. Selecting you to participate in reward, loyalty or privileges program and providing you with related services;
  7. Contacting you for the above purposes;
  8. Complying with all applicable laws, regulations, regulatory guidance and/or court orders; or obligation or requirement under an agreement, or other commitment, between Bowtie or its associated companies and the regulator or government in any jurisdiction (in relation to money laundering, terrorist financing and tax evasion or otherwise) to which Bowtie and its associated companies are subject to (of Hong Kong or any other countries); and
  9. Fulfilling other purposes which are directly related to any of the above purposes.

It is voluntary for you to provide the personal data to Bowtie. If you do not provide the requested personal data, Bowtie may not be able to process your application/data submission or continue to provide you with the products or perform the services you require.

Your personal data includes the data relating to you, your dependents, your beneficiaries, your delegates and other persons provided by you.  If you provide personal data on behalf of another person, you confirm that you are either his/her parent or guardian or you have obtained that person's consent to provide his/her personal data for use by Bowtie for the purposes set out in this PICS.

Classes of transferees

Bowtie may disclose your personal data to the following transferees for the purposes mentioned above:

  1. Third parties who provide services in Hong Kong or elsewhere which assist Bowtie to carry out the above purposes, including, but not limited to, claims investigators, medical advisors, medical service providers, emergency assistance service providers, investment management companies, reinsurers and professional advisors (provided that such contractors are required to keep all such personal data confidential and may only use the personal data to provide those services);
  2. Your bank for payment purposes;
  3. Bowtie's business partners, service providers and appointed persons of Bowtie;
  4. Bowtie's associated companies (as defined in the Companies Ordinance);
  5. Hong Kong Federation of Insurers and its members, and other insurance companies and financial services companies;
  6. Any person or authority or self-regulatory or industry bodies or associations of financial services providers within or outside Hong Kong to whom Bowtie is required to disclose under applicable law, regulation, regulatory guidance or court order or obligation or requirement under an agreement, or other commitment, between Bowtie & its associated companies and the regulator or government in any jurisdiction (in relation to money laundering, terrorist financing and tax evasion or otherwise) that Bowtie and its associated companies are subject to or required to comply with (of Hong Kong or any other countries);
  7. Actual or proposed assignees of Bowtie's business and/or assets, or participants or sub-participants of Bowtie's rights in respect of you, to allow them to evaluate the intended assignment, participation or sub-participation, and enable the actual assignees to use your data in the operation of the business or rights assigned;
  8. Any authorised persons acting on your behalf, payment recipients, beneficiaries, account nominees, correspondent and agent banks; and
  9. Research companies, rating agencies and other companies engaged by Bowtie to enhance the products and services Bowtie provides to you.

Use of personal data for direct marketing

Bowtie intends to use your personal data for the direct marketing purposes through various communication means such as phone call, mail, email, SMS or any type of electronic message.

Bowtie may not so use your data unless Bowtie has received your consent (which includes an indication of no objection of the intended use). If you object to Bowtie's use of your personal data for direct marketing purposes, please tick the box enclosed with each of our information request (e.g., via Bowtie’s website) to indicate your preference. If you do not indicate your preference, then by acknowledging this PICS below you agree that Bowtie may use your personal data for direct marketing purposes.

If you wish to change your preference in the future in respect of Bowtie’s use of your personal data for direct marketing purposes, please contact Bowtie's Privacy Officer (see below for contact details).

Retention of data

Bowtie will keep your personal data only for as long as necessary to fulfil the purpose(s) for which the data was collected. We may also retain archived personal data for statistical purposes.

Personal data which is no longer required will be destroyed.

Security

Except as mentioned above, your personal data, however stored, will be accessed only by Bowtie's employees or contractors who are authorised to do so. Where personal data is stored electronically, it will be kept on a separate server, password-protected (or under some equivalent form of protection) and accessible only by authorised personnel. Bowtie employees and contractors authorised to handle personal data will be instructed to do so for the above mentioned purposes for which personal data are to be used.

Access to and correction of personal data

You have the right to request access to and correction of any of your personal data relating to you in any of Bowtie's records, or ascertain Bowtie’s policies and practices in relation to personal data, by sending a written request to Bowtie's Privacy Officer at 1/F, Queen’s Centre, 58-64 Queen’s Road East, Wan Chai, Hong Kong, or to cs@bowtie.com.hk. Bowtie may charge a reasonable fee for processing such requests.

Amendment of this PICS

Bowtie reserves the right to amend this PICS at any time and without prior notice. If Bowtie changes its personal data policy, Bowtie may update the PICS on Bowtie’s website or through electronic messages. All amendments will be effective immediately upon posting.

YOU ACKNOWLEDGE AND CONFIRM that you have read and understood the Personal Information Collection Statement (“PICS”). You confirm that you have been advised to read and have carefully read the PICS, and you have carefully considered its effect and impact in respect of your personal data collected or held by Bowtie Life Insurance Company Limited (“Bowtie”) (whether contained in this application/data submission or otherwise). Based on the foregoing, you hereby acknowledge and agree to the use and transfer of your personal data by Bowtie in accordance with the PICS, including the use and provision of your personal data for the purpose of direct marketing.