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Bowtie Corp Medical Insurance Plan Limited Time Offer Terms & Conditions

1. Bowtie Corp Medical Insurance Plan Limited Time Offer (“the Promotion”) is valid from 1 October 2023 till 31 December 2023, both days inclusive (“the Promotion Period”).
2. The Promotion is applicable upon successful enrolment of the Bowtie Corp Medical Insurance Basic Silver or Basic Gold Plan (“the Designated Plan)”).
3. Subject to these terms and conditions, an Eligible Policy must fulfill the following conditions (3.1 – 3.3) in order to receive MyDoc Telemedicine Service.
   3.1 The application for the Designated Plan is successfully enrolled during the Promotion Period;
   3.2 The policyholder has never held any Bowtie Corp Medical Insurance Plan or Bowtie Group Insurance Plan;
   3.3 An Eligible Policy should have at least 5 staff members or above.
   3.4 To be eligible, the application must be approved by Bowtie, and the qualified policy must remain in effect for a minimum of one month.                                                           
4. The Promotion cannot be changed, returned, exchanged for other gifts, sold or transferred to a third party, or used in conjunction with other promotional offers.
5. The Service entitles customers to use the Telemedicine Service in accordance with the instructions of MyDoc shown in the Bowtie customer portal within the relevant Service contract period for unlimited number of times (no charge for consultation and medicine). The Service also includes 2-day basic medication, delivery, and sick leave certificate (if applicable).
6. The Telemedicine Service is subject to the Terms and Conditions of MyDoc. In case of any disputes regarding the service, the decision of MyDoc shall be final and binding.
7. The Telemedicine Service is provided by MyDoc. Bowtie will not be liable for any liability arising from these services or other services provided by MyDoc and its underlying service quality. Please email support@my-doc.com for any queries about the Telemedicine Service.
8. Telemedicine Service is only for mild and non-urgent medical conditions for patients in Hong Kong. The use of video technology to deliver healthcare and educational services may not be equivalent to direct patient-to-physician contact. In case of emergency, please consult your family doctor or visit the nearest hospital.
9. The Service will be automatically added to the user’s account within 30 days after the qualified policy has been in effect for the first month. The insured persons can log in to app.bowtie.com.hk and select “Telemedicine Service” under Health Service to use The Service.
10. Bowtie will not be liable for any matter or loss in relation to submission delay, loss, and any information transmission error due to technical problems including but not limited to any computer or internet network issues. All dates and times related to the Promotion (including but not limited to the Promotion Period) are recorded according to the reception of Bowtie’s server and computer records.
11. Bowtie reserves the right to modify, suspend, or terminate this set of Terms and Conditions at any time without prior notice. In case of any dispute, Bowtie reserves the right to the final decision.

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