Hospitals

Maternal and Child Health Centre: How to Register & Book Online

Author Bowtie Team

Updated on 2025-08-07

Disclaimer: This article is translated with the assistance of AI.

As new parents, juggling preparations before and after your baby’s arrival can be overwhelming—especially the admin tasks, each with its own set of required documents. That’s why the Bowtie info team has put together this handy guide on Maternal and Child Health Centre appointments, registration timings, and step-by-step instructions for the online booking system, making it all crystal clear for you.

How to Register for Maternal and Child Health Centre Services?

For different services, please bring the following documents to the Maternal and Child Health Centre for registration.

Services	Documents Required for First Registration
Child Health	Immunisation Record (Vaccination Card) Birth Certificate# (e.g., Birth Notification) If not born in Hong Kong, please bring a valid travel document Newborn Discharge Record (e.g., blood report after birth, hearing test and other medical reports) Mother’s Antenatal Registration Card from the Health Centre Completed ‘ Child Health Service – First Registration Form ‘
Antenatal Services	Valid Hong Kong Identity Card Proof of Address issued within the last 6 months Pregnancy Test Report Antenatal Records (if applicable) Completed ” Antenatal Check-up Service – First Registration Form ” Urine Sample
Postnatal Services	Valid Hong Kong Identity Card* If not available, please bring a valid travel document* Discharge Card or Delivery Record Card
Family Planning	Valid Hong Kong Identity Card* If not available, please bring a valid travel document* Health Centre Family Planning / Cervical Screening Service Registration Card (for existing cases) If using oral contraceptive pills, bring back the remaining pills and pill pack when attending
Cervical Screening Services	Valid Hong Kong Identity Card* If not available, please bring a valid travel document* Health Centre Family Planning / Cervical Screening Service Registration Card (for existing cases) Referral Letter from HA or Follow-up Slip from Maternal and Child Health Centre e.g., “Flexible Chip”, “Doctor Follow-up” slip (for existing cases)
Women’s Health Services	Valid Hong Kong Identity Card* If not available, please bring a valid travel document* Women’s Health Record (for existing cases)

For subsequent visits, the required documents may differ. Feel free to ask the nurse at the health centre after your first service or check the health centre’s webpage for more details.

* Bring valid identification documents for verification
# If parents or guardians fail to submit the infant’s valid Hong Kong birth certificate, Maternal and Child Health Centre staff may charge the relevant service fees according to the current rates gazetted for non-eligible persons.

Registration Hours

The registration hours for Maternal and Child Health Centres (excluding Cheung Chau, Mui Wo, Madam Pearl, Tang Chi Ngong, Tung Chung, South Kwai Chung, East Kowloon, and Wang Tau Hom^) are as follows:

Registration Hours*

Monday to Friday

9:00 am to 12:30 pm

2:00 pm to 5:00 pm

2nd and 4th non-public holiday Saturdays of the month

9:00 am to 11:30 am

* Registration ends 30 minutes before the service closing time. Please arrive at the Maternal and Child Health Centre within the specified registration hours to complete the registration process; otherwise, the required services cannot be arranged.
^ Each health centre has different service sessions. For details, please visit the individual health centre’s webpage or call the Department of Health’s Family Health Service 24-hour information hotline at 2112 9900 for inquiries.

Maternal and Child Health Centre Online Booking System Registration and Usage

Parents who have registered their children for child health services at Maternal and Child Health Centres can use the online booking system to make appointments, check appointment details, reschedule, or cancel appointments.

Registration Steps for First-Time Users

Click on “ First-time Use / Activate Online Appointment Account ”

Enter relevant information, including the appointment system registration number, child’s birth date, and Maternal and Child Health Centre number

Data	Number/Format	How to Obtain?
Appointment System Registration Number	9-digit number	Found in the “Appointment System User Guide” / appointment slip inside the Child Health Record Book
Maternal and Child Health Centre Number	Number consisting of 3 letters and 6 digits	Child Health Record Book / Immunization Record (commonly known as vaccination card)

Set a password (at least 8 characters, including at least 1 uppercase letter, 1 lowercase letter, 1 number, no spaces or symbols)

Enter the verification code

Account activation steps are completed

Remember to use the same account and login password for every future appointment!

How to Use: Booking Services, Rescheduling

Author

Bowtie Team

The Bowtie Life Insurance Company Limited is an authorized life insurance company and Hong Kong’s very first virtual insurer approved. Through the use of modern technology and medical expertise, Bowtie offers an agent-free, commission-free and more convenient online platform for customers to quote, apply and claim for Voluntary Health Insurance Scheme (VHIS) anytime anywhere. Bowtie is ranked first in the direct channel sales throughout 2021. Stay up to date at www.bowtie.com.hk