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All You Need To Know About Employees' Compensation Insurance (ECI)

Author Bowtie Team
Updated on 2025-05-31

 

Disclaimer: This article is translated with the assistance of AI.

If you’re a working individual, you know MPF, but you might not know the mandatory Employees’ Compensation Insurance (ECI) very well. What is ECI and how much coverage is sufficient? Read on to find out how to calculate compensation of employees.
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What is Employees’ Compensation Insurance (ECI)?

Employees’ Compensation Insurance , commonly known as ECI or “labour insurance,” protects employees who suffer work-related injuries, including accidents leading to injury or death, or occupational diseases specified under the Employees’ Compensation Ordinance. The purpose is to ensure that employers can fulfil their compensation responsibilities.

Why Do Employers Need ECI? Is It Mandatory?

  • Is it regulated by labour laws?

Under Section 40 of the Employees’ Compensation Ordinance, all employers must obtain “Employees’ Compensation Insurance” to cover their legal responsibilities, including those under common law, regardless of contract duration, working hours, full-time or part-time status. Failure to do so prohibits employing employees for any job.

  • What happens if an employer doesn’t provide ECI?

For employers, not providing ECI is illegal and can lead to prosecution, with a maximum fine of HK$100,000 and up to 2 years in prison. They may also have to pay additional fees to the Compensation Assistance Fund.

Obtaining appropriate coverage protects employers from bearing large compensation costs for employee work injuries. For example, past cases show employers being ordered by courts to pay over HK$10 million in damages for a single incident under common law.

  • How can employees check if they are insured with ECI?

The law requires employers to display insurance notices prominently at the workplace, detailing the policy terms. Employees can check for these documents in their office or work area and inquire with supervisors or the HR department if needed.

If you discover your employer hasn’t provided coverage, you can report it to the Labour Department complaint hotline to protect your rights.

What Does ECI Cover?

The main compensation items under employees’ compensation include amounts for fatal cases, funeral expenses, medical costs, and compensation for permanent total disability due to work injuries. Compensation amounts vary based on the circumstances.

Regarding medical expenses, employers have maximum payment limits as follows:

  • Daily treatment costs for employees as hospital inpatients: HK$300
  • Daily treatment costs for employees as non-hospital inpatients: HK$300
  • Daily treatment costs for employees as both hospital and non-hospital inpatients on the same day: HK$370

What is the Minimum Coverage for ECI?

  1. If the number of employees is 200 or fewer, the coverage per incident must be at least HK$100 million;
  2. If the number of employees exceeds 200, the coverage per incident must be at least HK$200 million.

How Much is ECI Premium?

The premium for Employees’ Compensation Insurance is influenced by various factors, but the most important ones are the type of work and the total employee income.

For higher-risk jobs like construction site workers, due to the higher chance of accidents, insurance companies naturally charge higher premiums and may even refuse to insure.

If insured, the premium is generally based on a certain percentage of the employer’s annual payroll amount, which varies mainly according to the type of business operated by the employer. The initial premium is temporary, and the actual amount is adjusted based on the final figures for the year.

In addition to different industries/types of work and total employee income, the following factors are also considered:

  • The employer’s past claims record;
  • The occupational safety and health and risk management measures taken by the employer;
  • The accident rate and risks associated with the industry or type of work;
  • Market conditions (such as market trends, economic environment, or social factors); and
  • The insurance company’s underwriting policies, operating costs, and risk management status.

Since Employees’ Compensation Insurance is mandatory, if you want to get premium discounts or benefits, you can improve occupational safety and health performance , for example, by purchasing devices and facilities that meet safety standards and ensuring their proper maintenance, as well as providing occupational safety and health training to employees.

However, high-risk industries often complain about the difficulty in purchasing Employees’ Compensation Insurance or its high premiums. If you encounter difficulties in obtaining coverage, you can consider seeking assistance from the “Employees’ Compensation Insurance Residual Scheme” (ECIRS).

Additionally, in some cases, when attempting to purchase through an intermediary, the company may respond that it does not cover high-risk cases, but direct negotiation with the insurance company might succeed. So, if you cannot purchase through an intermediary, try reaching out directly to the Insurance Company .

Procedures for Claiming ECI

  1. The employer must obtain Form 2 (Notice by Employer of the Death of an Employee or of an Accident to an Employee Resulting in Death or Incapacity) or Form 2B (Notice by Employer of an Accident to an Employee Resulting in Incapacity for a Period Not Exceeding 3 Days) from the Labour Department or download it from the government’s Labour Department website, complete it in duplicate, and submit one copy each to the Labour Department and the insurance company. Additionally, the original doctor’s receipt, original medical certificate, and a copy of the injured employee’s ID card must be submitted to the insurance company.
  2. If the injured person requires follow-up visits, the relevant original doctor’s receipts and medical certificates should also be submitted to the insurance company.
  3. After the injured person recovers, arrange a date through the Labour Department or doctor, and bring a copy of the medical certificate to the Labour Department’s Occupational Medicine Unit for sick leave cancellation or injury assessment procedures.
  4. Once the employer receives Certificate Form 7 and Form 5 from the Labour Department, they should promptly submit the original documents to the insurance company for compensation processing.
Although Bowtie does not provide ECI, we offer advice to help you make informed decisions!

Is ECI Coverage Enough?

The following tips are provided by Bowtie

Employee Perspective

Suppose you suffer a workplace injury, such as an anterior cruciate ligament tear , requiring repair or reconstruction surgery. Waiting times for new orthopedic outpatient cases in public hospitals can reach up to 108 weeks*. If another wave of COVID-19 occurs, follow-up appointments may be indefinitely delayed , and non-emergency orthopedic surgeries in public hospitals could be suspended, prolonging your recovery indefinitely.

If you opt for surgery at a private hospital, for example, using Gleneagles Hospital Hong Kong’s ” All-inclusive Fixed Price Medical Packages 1 “:

Surgery Days Hospitalized Fees
Arthroscopic anterior cruciate ligament reconstruction (hamstring graft) 3 days, 2 nights HK$85,520
Arthroscopic posterior cruciate ligament reconstruction (single leg) 2 days, 1 night HK$90,880

Imagine that from ECI, you would only receive the following medical expenses at most:

  • Daily hospital treatment costs: HK$300
  • Daily non-hospital treatment costs: HK$300
  • Costs for treatment in both hospital and non-hospital on the same day: HK$370

The coverage is largely insufficient!

If your employer has not purchased group medical insurance for you, you will have to pay the substantial costs yourself and may be unable to work for a period of time.

  • * In the past 12 months (from July 1, 2021, to June 30, 2022), there were 103,342 appointments for new cases, stabilizing the waiting time for new cases.
  • 1 The package price includes all procedure-related fees: doctor’s fees, anesthetist’s fees, ward fees (including meal fees*), necessary and related diagnostic fees (including tests and diagnostic imaging), treatment fees (including emergency services, blood transfusions, etc.), operating room fees (including additional surgery time), nursing procedure fees, medication fees (prescribed by the attending doctor for use during hospitalization and upon discharge, or medication required for package-related treatments), equipment fees, consumables, material fees, and implant fees.

Working Adults Should Secure Sufficient Medical Protection!

 

💡 Bowtie Suggests: Get VHIS!

Bowtie VHIS offers different plans with varying coverage amounts, protection scopes, and premiums.

Bowtie VHIS Bowtie VHIS Standard Bowtie VHIS Flexi Regular / Bowtie VHIS Flexi Plus
Bowtie Pink
Annual limit (resets annually) HK$420,000 HK$600,000 – HK$1,000,000 HK$10,000,000
Lifetime limit Not applicable HK$50,000,000
Reimbursement amount Major items will depend on the complexity of the surgery Full reimbursement 2
Learn about coverage Learn about coverage Learn about Bowtie Pink coverage
  • 2 Full compensation means there is no sub-item compensation limit and it only applies to specified coverage items. The payable compensation is subject to the deductible balance (if applicable), annual coverage limit, lifetime coverage limit, and other restrictions including reasonable and customary charges, pre-existing conditions, designated hospitals in Mainland China, and related matters for treatment in the US. For detailed product terms, conditions, product risks, and exclusions, please refer to the relevant product website and policy.

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*Full coverage shall mean no itemized benefit sub-limits, and applies to designated benefit items only. The benefit payable shall be subject to the remaining deductible (if applicable), annual benefit limit, lifetime benefit limit and other limitations such as reasonable and customary charges, a pre-existing condition, “List of Designated Hospitals in Mainland China” and receiving medical treatment in the United States. For detailed terms and conditions, product risks, and exclusions, please refer to the relevant product website and policy.
^For example, with Bowtie Pink (Ward) and the deductible option HK$80,000, the monthly premium for a 30-year-old non-smoker is HK$197. The premium comparison above is based on similar medical insurance plans with the ward level (data source on 27, July 2023), HK$50,000 to HK$80,000 deductibles, for a 30-year-old non-smoker. Different medical insurance plans have different coverage and benefit limits. For details, please refer to the relevant insurance policy and its terms and conditions.

Employers Should Secure Group Medical Insurance for Key Staff!

Employer’s Perspective

Imagine if your employee has to delay treatment due to insufficient labor insurance coverage, you might lose a valuable assistant!

💡 Bowtie Suggests: Insure with a ‘cost-effective’ group medical insurance!

Bowtie Group Medical Insurance covers a wide range from general outpatient consultations, specialist consultations, hospitalization and day surgery, diagnostic imaging and tests, to physical check-ups and flu vaccines.

There are 7 plans to choose from, one suitable for your team! Refer to the following two tables for basic differences:

1. Basic Care Series (Basic)

Eligibility*** Employees, spouses, parents, children

Basic Bronze to Basic Gold
Premium* HK$10 – 198
Life Coverage HK$3,000 – 50,000
Hospitalization and Day Surgery Coverage
(Covers 80% of medical expenses)
HK$0 – 50,000/year
General Outpatient Coverage As low as half price (applicable to BowtieGo Network )
Chinese Medicine Outpatient Coverage
Dental Coverage
Specialist Outpatient Coverage
Physiotherapy^
Chiropractic Therapy^
Diagnostic Imaging and Tests^ X
Physical Check-up Full coverage (once per policy year)
Flu Vaccine Full coverage (once per policy year)
2. Pro Care Series (Pro)
Pro Bronze to Pro Platinum
Premium* HK$388 – 798
Life Coverage HK$25,000 – 120,000
Hospitalization and Day Surgery Coverage (Covers 80% of medical expenses) HK$25,000 – 120,000/year
General Outpatient Coverage HK$420/visit**
Chinese Medicine Outpatient Coverage HK$270/visit**
Dental Coverage HK$500/visit**
Specialist Outpatient Coverage HK$690/visit**
Physiotherapy^ As low as half price (applicable to BowtieGo Network ) – HK$600/visit**
Chiropractic Therapy^
Diagnostic Imaging and Tests^ HK$500-1,500/year
Physical Check-up Full coverage (once per policy year)
Flu Vaccine Full coverage (once per policy year)
Eligibility*** Employees, spouses, children
  • * Calculated per person per month
  • ** Up to 30 outpatient/dental visits per insurance year, maximum 1 visit per day; maximum coverage amount per visit / $30 deductible per visit
  • *** Some have age restrictions
  • ^ Referred in writing by a registered doctor

FAQs on ECI

1. Will other laws like the Emergency Ordinance invalidate employees’ compensation insurance?

This depends on the specific law. However, whether it actually affects employees’ compensation insurance or other policies is determined by the insurance company.

2. Will work injuries caused by social situations/environment (strikes, road blockages) not be compensated?

Generally, accidents during commuting to work are not covered by ECI. Injuries sustained while working or on business trips during work hours are covered, but for injuries caused by strikes, road blockages, etc., it depends on the policy terms. If the policy specifies that riots, disturbances, etc., are excluded, and the social event is classified as a riot or disturbance, compensation is likely not available, as insurance typically does not cover illegal activities.

Sources

 

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