Economical choice
Economical choice
Same Coverage at a lower-cost

Limited Offer

Best for Top-up

Free upgrades in coverage
Get adequate protection at an affordable price

Upgrades in Bowtie’s VHIS in 2025

Check out what’s new this year!
Learn more +

Application

Our customer service staff will listen to your concerns, provide detailed explanation of the products, assist with quotations and insurance applications.
About the application procedures →

Filing a Claim

Our claims specialist will follow up on the claim application and progress. We will also provide compensation estimates and arrange cashless settlement services. A hotline for the claim department is set up for your enquiries!
About the claim procedures →

Management of policies

Insurance and claim application progress will be updated via email and online platform. You may view and download all policy documents, benefit balance, claim records and other information at any time on the online platform!

Highly Recognised by Our Customers

20,000+
Bowtie VHIS customers
98.9%
Ratio of approved claims 5
93%
Customer service satisfaction rating
‍2021-2022
90%
Successful self-service online application
Need any assistance? Contact customer services →
Have questions about Bowtie's products? Our Product Specialists can assist you!
Providing you with personalized product consultations and commission-free!
Service Hours: 9:30 am to 6:30 pm, Monday to Friday

Closed on Saturdays, Sundays, and Public Holidays
Schedule Consultation and inquiry, you acknowledge that you have read  Bowtie's Personal Information Collection Statement and agree to the use of your personal data for contact.
For immediate assistance with product inquiries or existing policy services, please contact our Customer Service Team. We can help you with:
• Answering questions about product features and coverage
• Provide application status updates or assistance, and  manage policy accounts
• Resolving issues during application or claims processes
• Handling feedback or complaints about our products or services
Please contact:
Hotline/WhatsApp: 3008 8123 | Email: cs@bowtie.com.hk | Click “Live Chat” at the bottom right corner
The above information is for reference only. For detailed terms and conditions of the product, key risks, and exclusions, please refer to the policy.

Bowtie Life Insurance Company Limited (Bowtie) is a limited liability company incorporated in Hong Kong. Bowtie VHIS Standard Plan is underwritten by Bowtie and intended for sale in Hong Kong only. If you see a "+" symbol, you can click on it to view more information.
Remark
1 Bowtie VHIS No-Claim Rewards Program is available to customers of Bowtie’s VHIS products only. This reward scheme is not a cash reward scheme and does not form part of the Bowtie Voluntary Health Insurance Scheme. Terms and Conditions apply.
2 BowtieCash Program applies to Bowtie VHIS plans only. BowtieCash can only be used to pay for eligible medical costs that exceed the VHIS plan coverage and health services redemption. It is not a cash reward program and does not form a part of the Bowtie VHIS plan.
3 The Global Emergency Assistance Service is provided by a third party service provider and does not form part of the Bowtie Voluntary Health Insurance Scheme. Bowtie reserves the right to modify the content of global emergency support services and will not be responsible for the services provided by third-party service providers. There is no additional premium required for these services.
4 According to data analysis by YouGov, an international market research organisation, Bowtie has been the "Insurance brand with the most customers considering it to be good value for money" in Hong Kong for two consecutive years since 2021. Value for money doesn’t just mean “cheap”, but means that it can bring value and services to consumers that are equivalent to the price
5 The above is the average approved claim rate for Bowtie VHIS "Standard", "Flexible - Regular", "Flexible - Upgrade" and Bowtie Pink as of August 2023.
6 Calculated based on the standard premium of a 30-year-old non-smoking male insured with Bowtie Cancer Fighter 300.
7 The actual amount payable for member exclusive price depends on the doctor and the actual medical needs.
# Psychiatric treatment under the Bowtie’s VHIS Plan is only available in Hong Kong.
* Terms and Conditions apply