SleekFlow is an AI-powered Omnichannel Conversation Suite for customer engagement. Observing that many traditional merchants have to handle messages across multiple channels, SleekFlow’s core mission is to help clients automate information management by facilitating message routing and subsequent marketing follow-ups. The goal is to reduce manpower and resources and make marketing more efficient with the use of technology.
The team at SleekFlow has expanded rapidly from 60 to 150 employees in just one year. To retain top talent, SleekFlow is committed to providing excellent benefits to its colleagues, and more flexible and comprehensive medical coverage is at the top of its list. They are willing to invest in their employee health benefits such that everyone on the team can easily access medical services, whether it is specialist care or general outpatient visits.
As a technology-driven startup, SleekFlow has a young team that believes in convenient and efficient services. This pursuit extends to when they use a medical service. They would expect their medical insurance coverage to be as convenient and efficient when they get their teeth cleaned or see a specialist. That’s why SleekFlow selected Bowtie as a partner – because we align with their company’s culture.
An important reason SleekFlow chose Bowtie as their medical insurance provider is our convenient user experience. With Bowtie, employees can complete the activation of their coverage and submit claims on the platform themselves, resonating with SleekFlow’s efficiency-driven company culture. After using Bowtie, they also noticed an improvement in claims processing speed, and all their colleagues were very satisfied.
Henson also pointed out that the group medical insurance plan they used previously had a more complex process. There were insufficient resources online and the team often had to direct their queries to the agent to get help. Since switching to Bowtie, as coverage is not limited by any specific health network, employees can go to any clinic they prefer and quickly complete their insurance claims afterwards.
In addition to the convenient claims process, if employees encounter any issues during the process or have questions about coverage or reimbursement amounts, they can directly contact Bowtie’s customer service specialists. Henson and his team are impressed by the quick response of our customer service, which has largely alleviated the HR and administrative pressure on the company.
Bowtie’s group medical insurance offers useful online information, a simple claims process, and prompt customer service responses, greatly alleviating the HR and administrative burden on startups. This creates a win-win situation for both employers and employees, greatly appealing to small-to-medium enterprises, especially those led by the younger generation.
To assist employers or HR in achieving their goals, Bowtie has recorded multiple videos to provide step-by-step guidance and easy issue resolution.
How to create an employer account?
How to upload documents and submit an application on the employer account?
How to add or terminate members?
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