Product Philosophy

BowtieGo: Free Membership + Up to 50% Off Doctor Visits!

Updated on 2025-06-10

Disclaimer: This article is translated with the assistance of AI.

Curious about BowtieGo? Discover how to join this exclusive outpatient service, what perks it offers, and how it boosts your VHIS coverage with free membership and discounted doctor visits for smarter healthcare!

What is BowtieGo?

BowtieGo is managed by Bowtie as a health lifestyle membership program, offering outpatient discounts to members.

Customers who successfully purchase Bowtie VHIS will automatically receive the free version membership of BowtieGo, with no age restrictions.

What services does BowtieGo include?

The BowtieGo free version provides the following services to members:

General Outpatient Clinic
Chinese Medicine Outpatient (Two days of medicine)
Acupuncture
Bone-setting

What doctors are in BowtieGo’s medical network?

BowtieGo’s medical network spans Hong Kong Island, Kowloon, and the New Territories, with over a thousand doctors.

The services cover a wide range, including general outpatient clinics, Chinese medicine, bone-setting , acupuncture , and physiotherapy .

* Only BowtieGo members can log in to the platform to view the full medical network.

How much does BowtieGo outpatient charge?

Each doctor’s charges vary, and members can log in to the platform to check.

Prices on the platform are for reference only. Prices include consultation services, and some clinics’ fees may include consultation fees and basic medications. Additional medications, other medical procedures, or examinations (such as surgery, X-ray, blood tests, instrument-assisted checks, etc.) must be paid at the full price.

Please check the actual amount with the doctor. Additionally, some clinics also allow BowtieGo members to co-pay for outpatient fees using healthcare vouchers .

Steps to Take Before Seeing a BowtieGo Doctor

Step One: Search for a Doctor

Bowtie recommends that customers call to book an appointment first, as some clinics might be quite busy. On the other hand, some clinics offer specific booking services, which you can check in the “Doctor Information” section to see if the doctor provides appointment options.

Log in to the platform, select BowtieGo plan under “My Coverage,” then choose “Plan Details.” On the “Health Services” page, select “Search for Doctors.”

Find the doctor you need by location, medical category, or consultation fee range.

Step Two: Show Your BowtieGo Member QR Code at the Clinic

By clicking “Service Code,” you can get the “Service Code” before your visit.

This QR Code and its benefits are only valid for the BowtieGo medical network. If you wish to consult a clinic outside the network (even if you plan to claim the consultation fee from Bowtie later), you don’t need to show the member QR Code.

Step Three: Pay for Outpatient Fees

You can directly pay for the exclusive outpatient fees for BowtieGo members at the clinic.

Does BowtieGo Fully Cover the Medical Needs of Bowtie VHIS Customers?

VHIS is designed for inpatient treatment as a form of hospital insurance. However, some VHIS “Flexi Plans” and high-end VHIS products on the market include certain outpatient services as covered items, such as:

Outpatient care before or after hospitalization / day surgery
Emergency outpatient treatment for accidents
Outpatient kidney dialysis ( Dialysis )
Specified diagnostic imaging tests for outpatient care ( such as CT Scan , MRI )

For example, with the Bowtie VHIS Flexi Plan and high-end VHIS Bowtie Pink , the above outpatient services are included in the coverage, and Bowtie Pink even offers full reimbursement*.

However, if you’re just visiting a private clinic or hospital outpatient department for minor illnesses (like a cold or flu) and the diagnosis doesn’t require hospitalization or surgery, no VHIS product will reimburse for this type of general outpatient service.

Recognizing the need for everyday outpatient care, Bowtie has introduced the health and lifestyle membership program BowtieGo , designed to offer VHIS customers exclusive discounted rates for services within our network. This includes general outpatient care and traditional Chinese medicine—services not covered under VHIS—so you can enjoy both Bowtie VHIS and BowtieGo outpatient benefits at one affordable price, easing your overall medical burden!

* Full compensation means there is no sub-item compensation limit and it only applies to specified coverage items. The payable compensation is subject to the deductible balance (if applicable), annual coverage limit, lifetime coverage limit, and other restrictions including reasonable and customary charges, pre-existing conditions, the list of designated hospitals in Mainland China, and matters related to medical treatment in the United States. For detailed product terms and conditions, product risks, and exclusions, please refer to the relevant product website and policy.

⚡Hurry! Bowtie Pink Flash Deal Ends Soon!

Tired of sky-high private hospital bills but hesitant about purchasing VHIS? Bowtie Pink provides full coverage*, with long-term premiums are substantially lower than market rates^.

For a limited time, use the exclusive Bowtie Blog promo code【BLOGENGINSURE】to get 50% off first year’s premium and secure top-tier health protection at an unbeatable price!

^{*Full coverage shall mean no itemized benefit sub-limits, and applies to designated benefit items only. The benefit payable shall be subject to the remaining deductible (if applicable), annual benefit limit, lifetime benefit limit and other limitations such as reasonable and customary charges, a pre-existing condition, “List of Designated Hospitals in Mainland China” and receiving medical treatment in the United States. For detailed terms and conditions, product risks, and exclusions, please refer to the relevant product website and policy.}
^{^For example, with Bowtie Pink (Ward) and the deductible option HK$80,000, the monthly premium for a 30-year-old non-smoker is HK$197. The premium comparison above is based on similar medical insurance plans with the ward level (data source on 27, July 2023), HK$50,000 to HK$80,000 deductibles, for a 30-year-old non-smoker. Different medical insurance plans have different coverage and benefit limits. For details, please refer to the relevant insurance policy and its terms and conditions.}

BowtieGo FAQs

Does BowtieGo Have an App?

While Bowtie hasn’t designed a dedicated mobile app, it’s a web app that runs directly on the web without needing installation or regular updates. We designed the website and system with mobile users in mind from the start. If you want a more convenient experience during consultations, try adding the webpage to your phone’s home screen—it’s just like using a real app!

How to Get BowtieGo Service?

All Bowtie VHIS customers automatically receive the free version of BowtieGo, giving you access to discounts on general practitioner, traditional Chinese medicine, acupuncture, and physiotherapy consultations.

Is BowtieGo an Insurance Product?

No, it isn’t. The free version of BowtieGo that comes with Bowtie VHIS only offers consultation discounts for members and doesn’t include any insurance coverage.

Can I Share My BowtieGo Membership with Family or Friends?

No, each BowtieGo membership is limited to one user only.

If your family or friends are interested in BowtieGo services, you can help them or invite your friends to sign up for Bowtie VHIS . Once they successfully subscribe, they’ll get their own free BowtieGo membership.

^ The above premiums are based on a 30-year-old non-smoking male subscribing to “Bowtie VHIS Standard” as an example.

Author

Bowtie Team

The Bowtie Life Insurance Company Limited is an authorized life insurance company and Hong Kong’s very first virtual insurer approved. Through the use of modern technology and medical expertise, Bowtie offers an agent-free, commission-free and more convenient online platform for customers to quote, apply and claim for Voluntary Health Insurance Scheme (VHIS) anytime anywhere. Bowtie is ranked first in the direct channel sales throughout 2021. Stay up to date at www.bowtie.com.hk